The card design might be longer than the card size. Change the card design to be less than or equal to the card size in the long direction (3.37 inches or 85.60 mm).

Printing might not be positioned properly on the card. Change the “Left/ Right” position of printing (using the SmartDriver) so the printing begins and ends on the card.

If you cannot fix the problem, contact your service provider for assistance.

Page 110

Page 115
Image 115
Datacard Group SP Series manual