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Datacard Group manual SP Series Network Printer Guide

Models: SP Series

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Troubleshooting Install DM-00760 Duplex Error Factory settings read problem Set up the network printer Printer LCD settings Cleaning the printer Safety Power on the printer Features and options

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SP Series

Network Printer Guide

558871-001 Rev. B

August 2004

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Datacard Group manual SP Series Network Printer Guide

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Contents

SP Series Network Printer Guide Page Page Page Page Outside of the printer About the printerPage Inside of the printer Features and optionsPage Tips Handling cards Loading cardsPage Tips Handling print ribbon Loading print ribbonPage Tips for printer power Power on the printer LCD panel Page Page Making a printer test card Tips for success Data formats for the SP Series Card Printer SmartDriver data Open Card data format Page Open Card Data formats summary Open Card SmartDriver Printer Installation Electrical requirements Site requirements Useful tools Page Network installation Prepare the printer for installation Use the Ethernet port Connect the printer to the network Use the USB port and a wired print server Use the USB port and a wireless print server Set up the network printer Page Page Page Set the Data Format Set up for SmartDriver Set up for your card design Snmp support From the SmartDriver Print a card Using the Open Card data format Cleaning the printer Cleaning tips Cleaning the printer rollers 233 Getting the most out of your printer Page Printer LCD settings LCD menu system View the Serial Number View status settings View the Firmware Revision View Card Counts View the Data Format View the Network Address Mode, IP Addresses, and MAC Address Page Change settings Set LCD Backlighting Set the Data Format Set the Address Mode Page Set the IP Address, Subnet Mask, and Gateway Address Page Set the K Power What is the problem? Troubleshooting What is the problem? SP55 Color print ribbon Printer supplies Monochrome print ribbon Printer messages Duplex mechanism did not reach the correct position DM-00760 Duplex ErrorRelated Topics Card is stuck in the duplex or pass-through module DM-00762 Duplex Jam DM-00765 No Duplex Duplex module is not installed or detected Card is lost in the duplex or pass-through module DM-00767 Duplex Jam Card was not picked successfully IS-01206 No Card Picked Setting sent to the printer does not match printer features SY-01305 Data Error Setting value you selected is not valid SY-01306 Data Error Eeprom flash data error SY-01310 Flash Error Eeprom flash size error SY-01312 Flash error SY-01314 Flash Error Memory error SY-01317 Memory Error SY-01325 Data Error Tips for success Request sent to the printer is not supported SY-01327 Data ErrorPage Data transmission error SY-01331 Comm Error General printer fault SY-01332 Hardware Error Data sent does not match requirements for track 1, 2, or MS-01401,MS-01402,MS-01403 Mag Stripe Data Parity error reading data on track 1, 2 or What is Parity? MS-01404, MS-01405, MS-01406 Mag Stripe Error LRC error reading data on track 1, 2, or What is LRC? MS-01407, MS-01408, or MS-01409 Mag Stripe Error MS-01410, MS-01411, or MS-01412 Mag Stripe Error MS-01413, MS-01414, or MS-01415 Mag Stripe Error MS-01417, MS-01418, MS-01419, MS-01420, MS-01421 Card Jam Unable to read any data from the card MS-01424 Mag Stripe Error Unexpected magnetic stripe coercivity value MS-01425 Mag Stripe Error Magnetic stripe module settings Eeprom read or write error MS-01426 Eeprom Error MS-01427, 1428 Mag Stripe Error MS-01429 Mag Stripe Data MS-01430 Mag Stripe Error Magnetic stripe module settings Eeprom error MS-01431, MS-01432, MS-01433, MS-01434 Eeprom Error MS-01435 No Mag Stripe Magnetic stripe module is not installed or detected Printhead cam is not in the correct position to print PR-01703 Printhead Error Turn the page for information about the next message Card is stuck or lost in the printer PR-01705, PR-01706 Card Jam Related Topics Factory settings read problem PR-01710 Eeprom Error If the cover does not close PR-01715, PR-01716 Cover Open PR-01718 Printhead Temp Printhead temperature is too highIf the message occurs often Printhead is not installed or detected PR-01719 Printhead Error Print ribbon index mark was not found PR-01720 Ribbon Error Operational settings error PR-01721, PR-01722 Eeprom Error PR-01723 Hardware Error Turn the page to see information about the next message PR-01724 Ribbon Break Technical issuesPrint ribbon is broken Page Out of print ribbon PR-01726 Ribbon Out Related Topics Unable to read the printhead temperature PR-01730 Printhead Error Print ribbon is running low PR-01737 Ribbon Low Printer cannot identify the ribbon installed PR-01738 Ribbon Error SC-01804 No Smart Card Smart card module is not installed or detected Index Features On LCD panel Setting up network printer Installation MIB CD-ROM LPD/LPR Ribbon cartridge, loading Tools Trademarks 128 Regulatory compliance Safety and compliance FCCPage Liability statement Safety Safe human interface Acknowledgments Dealer information

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