Calling for Service | Dell 2330D/DN, 2350D/DN manual

1.Enter the IP address of the print server into your Web browser.

2.From the menus at the left of the Web page, choose Configuration.

3.From the list of configuration options on the right, choose AppleTalk.

4.From the AppleTalk page, choose Advanced Settings.

5.From the AppleTalk Advanced Settings page, view the Data Mode pop-up menu. If the menu is set to IOP/EOP, do not change it. If it is set to TBCP, change it to Raw Mode.

Calling for Service

Before calling for service, check the following:

Is the power cable plugged into the printer?

Is the power cable plugged directly into a properly grounded electrical outlet?

Is your printer properly connected to your computer or network?

Are all other devices attached to your printer plugged in and turned on?

Is the electrical outlet turned off by any switches?

Did a fuse blow?

Has a power outage occurred in your area?

Is a toner cartridge installed in your printer?

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Dell 2330D/DN, 2350D/DN manual Calling for Service

Contents

Dell2330d/dn and 2350d/dn Laser Printer Users Guide United States Government Restricted Rights Model 2330d/dn and 2350d/dn June 2010 SRV HX750 Rev. A03 Finding Information Finding Information About the PrinterWhat are you looking for? Find it here What are you looking for? About Your Printer Understanding Printer PartsPart Description Part Understanding the Operator Panel Parallel port Choosing the Right Cable UseIcon Connection Cable certification Menu List Admin MenuOperator Panel Menus Paper Menu Mode Main Menu Factory default settingMain Menu Main Menu Mode Main Menu Factory default setting Main Menu Mode Main Menu Paper Mode Main Menu From this menu You can Size/Type JIS B5 MP Feeder Size MP Feeder Type Manual Paper Size Manual Paper Type Duplex Size Duplex Type Paper Texture Paper Weight From this Menu You can Paper Loading Universal Setup From this You can Menu Mode Mode Main Menu Reports TCP/IP Active NIC Mode Network ModeNetwork/Ports Network Mode Main Menu USB Mode USB Mode Main Menu Parallel Mode ENA Parallel Mode Main Menu Settings General Settings Mode General Settings Mode Main Menu Cartridge Alarm Power Saver ModeScreen Timeout Network Job Timeout Print TimeoutWait Timeout Jam Recovery Setup Mode Main Menu Finishing Mode Finishing Mode Main Menu Quality Mode Mode Menu Quality Mode Main Menu Utilities Mode Utilities Mode Main MenuMode Menu Mode Main Menu PostScript Mode PostScript Mode Main Menu PCL Emul Mode PCL Emul Mode Main Menu Different source assignments for trays, drawers, and feeders Tray Assign Manual Paper Man Env Installing Optional Hardware Installing the 550-Sheet Optional Drawer Click Control Panel Click Hardware and Sound Click Printers Installing an Optional Memory Card Right-click your Dell Laser Printer model icon Click Properties Click Install Options Click Ask Printer Setting the Paper Size and Paper Type Loading Paper Dell 2330dn/2350dn Laser Printer Attached to a Network Select Paper Size Loading the 250-Sheet Paper Tray Select Paper TypePage Page Loading the 550-Sheet Paper Tray Page Using the Rear Exit Opening the Multipurpose Feeder Using the Multipurpose FeederConfiguring the Multipurpose Feeder Mode Loading the Multipurpose Feeder To load the multipurpose feederPage Page Linking and Unlinking Trays Linking traysUnlinking trays Windows Setting up for Local PrintingInstalling the Printer Drivers Operating System Use this type of cable Installing Additional Printer Drivers Start Settings Printers Select Have Disk Operating System Software Path Installing Additional Printer Software Click Install on the Easy Install screen Linux Supported Network Printer Ports Setting up for Network PrintingSupported Printer Drivers Network Printing Options Direct Attachment With a Network Cable Using a Print Server IP Printing Shared Printing Click Print Test Direct Attachment With a Network Cable No Print Server Shared Printing Share the PrinterClick Control Panel Click Hardware and Sound WindowsXP default Start menu Install the Shared Printer on Client Computers Point and Print Peer-to-Peer Click Properties Click Print Test Click Network Print Server Click Control Panel Click Hardware and Sound Click Printers If you want to print using IP Printing If you want to print using AppleTalk Open TextEdit in /Applications Printing a Network Setup Software Overview Status Monitor Center Set IP Address Utility Dell Printer Software Uninstall Utility Driver Profiler Dell Printer Configuration Web Tool For more information, see Printing a Network Setup Dell Printer Alert Utility Removing and Reinstalling Software Dell Toner Management System Printing Status WindowWindows XP, click Start My Computer Dell Printer Supplies Reorder Application Page Printing Printing Documents Printing Using the Multipurpose Feeder Printing a Two-Sided Document Duplex Printing Printing Multiple Page Images on One Page N-Up Printing a Booklet Click More Page Layout Options Printing on Envelopes Printing on LetterheadPage Printing a Poster Printing on Transparencies Canceling a Print Job From the Printer Operator PanelFrom Your Computer Click Printers Printer Attached to a Network Maintaining Your PrinterOrdering Supplies Printer Attached Locally to a Computer Storing the Toner Cartridge Storing SuppliesStoring Print Media Click Dell Printers Click your Dell Laser Printer model Replacing Supplies Replacing the Imaging DrumPage Replacing the Toner Cartridge Page Cleaning the Exterior of the Printer Page Administrative Support Using the Embedded Web ServerLocking the Operator Panel Menus Using the Embedded Creating an Administrative Password Click ConfigurationWeb Server Click Configuration Troubleshooting Your Printer Why do I get garbled text printed out continuously? How do I reset the imaging drum counter? How do I install the optional 550-sheet drawer Tray 2?How do I set up trays to print with legal-size paper? How do I reset factory defaults? Setup Problems Computer Problems Determine if the printer software is installed Click Programs Click Dell Printers Set your printer as the default printer Printer Problems Close Door Error MessagesInstall Tray x or Cancel Print Job Load Input Src With Custom Type Name Load Multipurpose Feeder With Custom Type Name Load Input Src With SizeLoad Input Src With Type Size Load Multipurpose Feeder With Custom String Load Multipurpose Feeder With Size Load Multipurpose Feeder With Type SizeOutput Bin Full Remove Paper Missing or Defective Cartridge Insufficient Memory to Support Resource Save FeatureInvalid Refill, Change Toner Cartridge Defective Toner Cartridge Insufficient Memory to Collate Job Insufficient Defrag Memory Standard Network Software Error Memory FullComplex Page, Some Data May Not Have Printed Standard Parallel Port Disabled Standard USB Port DisabledToo Many Flash Options Too Many Trays Attached Unsupported TrayEngine Code CRC Failure Toner Low Imaging Drum Life Warning/PC Unit Life WarningReplace Imaging Drum/Replace PC Unit Replace Toner Cartridge Paper Jam Paper Jam Paper Jam Paper Jam Check Duplex Paper Jam Check Duplex Paper Jam Check Duplex Paper Jam Check Duplex 24x Paper Jam Check Tray Jam in Tray Insert the tray Paper Jam Check Multipurpose Feeder General Guidelines for Selecting or Loading Print Media Avoiding Jams and Misfeeds Clearing Paper JamsPaper jam in the paper path Page Paper jam not visible Page Paper Problems Printing Problems Print Quality Problems Print is too dark, or the background is gray Streaked horizontal lines appear on Contains print irregularities Toner specks appear on Print density is uneven Printed pages are blank Mac OS X Features Feature Malfunction For Mac OS X version Mac OS X Known Issues and SolutionsChoose File Page Setup How do I manage network printers? Why are screen fonts provided? Why are there duplicates of some of the screen fonts?How do I install screen fonts? Calling for Service Page Overview SpecificationsEnvironmental Specifications 2330d/2350d 2330dn/2350dn Emulation, Compatibility, and Connectivity Operating System SupportPage MIB Compatibility Print Media Guidelines Source Types WeightMedia Types and Sizes Media and Size Font Summary PCL Font List Font Name PCL XL Font Bitmap/Scalable Font Name PCL XL Font Bitmap/Scalable Resident PCL Symbol Sets Font NameName Symbol Set Name Symbol Set Name ISO OCR-A OCR-B PS Font List PostScript Font Character Sets Supported Name PostScript Font Name Character Sets Supported PostScript Font Name Character Sets Supported Cables Certifications Appendix Dell Technical Support PolicyContacting Dell Warranty and Return Policy Ftp.dell.com BSD License and Warranty statements Licensing Notice GNU License General Public LicensePage Page END of Terms and Conditions GNU Lesser General Public License Page Page Page Page Refrain entirely from distribution of the Library