power cable to the electrical outlet, and turn on the printer.
Restart your computer.
If the problem still exists, replace the USB cable.
Set your printer as the default printer.
1.In Windows Vista ® or later:
a.Click 
Control Panel.
b.Click Hardware and Sound.
c.Click Printers.
In Windows XP, click Start
Control Panel
Printers and Other Hardware
Printers and Faxes.
In Windows 2000, click Start
Settings
Printers.
2.
3.Select Set as Default Printer.
Printer won't print and print jobs are stuck in the print queue.
Check for multiple instances of the printer installed on your computer.
1.In Windows Vista ® or later:
a. Click 
Control Panel.
b.Click Hardware and Sound.
