104 | Dell 962 guide

r t . d e l l . c o m

Country (City)	Department Name or Service Area,	Area Codes,
International Access Code	Website and E-Mail Address	Local Numbers, and
Country Code		Toll-Free Numbers
City Code

w w w . d e l l . c o m s u p p o

Sweden (Upplands Vasby)

International Access Code: 00

Country Code: 46

City Code: 8

Switzerland (Geneva)

International Access Code: 00

Country Code: 41

City Code: 22

Taiwan

International Access Code: 002

Country Code: 886

Thailand

International Access Code: 001

Country Code: 66

Trinidad/Tobago

Website: support.euro.dell.com
E-mail: swe_support@dell.com
E-mail Support for Latitude and Inspiron:
Swe-nbk_kats@dell.com
E-mail Support for OptiPlex: Swe_kats@dell.com
E-mail Support for Servers:
Nordic_server_support@dell.com
Technical Support	08 590 05 199
Relational Customer Care	08 590 05 642
Home/Small Business Customer Care	08 587 70 527
Employee Purchase Program (EPP) Support	20 140 14 44
Fax Technical Support	08 590 05 594
Sales	08 590 05 185
Website: support.euro.dell.com
E-mail: tech_support_central_europe@dell.com
E-mail for French-speaking HSB and Corporate
Customers: support.euro.dell.com/ch/fr/emaildell/
Technical Support (Home and Small Business)	0844 811 411
Technical Support (Corporate)	0844 822 844
Customer Care (Home and Small Business)	0848 802 202
Customer Care (Corporate)	0848 821 721
Fax	022 799 01 90
Switchboard	022 799 01 01
Technical Support (portable and desktop	toll-free: 00801 86 1011
computers)
Technical Support (servers)	toll-free: 0080 60 1256
Transaction Sales	toll-free: 0080 651 228
Corporate Sales	toll-free: 0080 651 227
Technical Support	toll-free: 0880 060 07
Customer Service (Penang, Malaysia)	604 633 4949
Sales	toll-free: 0880 060 09
General Support	1-800-805-8035

104

Contacting Dell

Image 104

Dell 962 manual 104

Contents

Look Inside For United States NetherlandsAlgeria Norway United States Government Restricted Rights Page Contents Understanding the Software Cleaning the Ink Cartridge Nozzles Removing and Reinstalling Software Appendix 116Page W . d e l l . c o m s u p p o r t . d e l l . c o m Understanding the Printer Parts Number Part Description Number Part Description Left side ConnectorRight side connector Accessing Your User’s Guide Setting Up Your Printer Understanding the Operator Panel Installing the Operator PanelUsing the Operator Panel Display features Printer status Messages Menus Number Part Purpose Copy FaxScan Or Photo Selecting Scan Mode Menu Items Operator Panel Menus You printed is not satisfactory Scan Mode Menu ItemsFrom this menu You can Selecting Copy Mode Menu Items Copy Mode Menu Items KEY Press Tone Area to the size of the original selected Selecting Fax Mode Menu Items Fax Mode Menu Items Advanced FAX Specific time to send a fax For PM or 3 for 24-hour mode Selecting Advanced Fax Menu Items Advanced Fax Mode Menu Items Single From this Advanced You can select Fax option Telephone service. If they are not available, select Any Fax machine From this Advanced You can select Fax option Understanding the Automatic Paper Type Sensor Normal PhotoTransparency Glossy/photo Printing Preferences screen appears Right-click the printer icon Loading Paper Load Plain Paper Into the Paper SupportPrint Media Guidelines for the Paper Support Load up to Make sure Envelopes Print side of the envelopes faces down Insert multiple envelopes in the bottom paper feeder Load an Original Document Into the ADF Paper Guidelines for the ADF Edge-reinforced Three-holeCopier media Preprinted Placing Your Original Document on the Scanner Glass To get a copy with portraitVertical orientation Horizontal orientation Close the top cover Printing Collated Copies of Your Document PrintingPrinting a Document Printing Photos From Your Computer From a PictBridge-Enabled Camera Printing More Than one Page on a Sheet of PaperPrinting Borderless Photos On the Print Layout tab, click Borderless Printing an Image as a Multi-page Poster Printing Last Page FirstPrinting a Banner Follow the instructions on your screen Click OK Copying Documents Using the Operator Panel Copying Documents Using Your ComputerCopying Printing Other Projects Copying Photos Using the Operator Panel Copying Photos Using Your ComputerClick See More Copy Settings to Select a copy quantity 1-99 and color Collating Copies Using the Operator Panel Changing Copy Settings Scanning Click this tab Using the Printer Software Scanning Photos Scanning Multiple Pages or Images Scan section, click See More Scan SettingsScanning to Your Computer Over a Network Editing Scanned Text Using Optical Character Recognition OCR Scanned text appears Edit your document Save your document Editing Scanned Images Saving an Image on Your ComputerMailing a Scanned Image or Document With most graphics programs, you can customize your image Click Attach Now Enlarging or Reducing Images or DocumentsCreative Tasks section, click E-mail an image or document Equipment Benefits See this section Setting up the Printer With EquipmentFaxing Connecting directly to a telephone wall jack Connecting to a telephone Connecting to an answering machine What if I Have a Digital Subscriber Line DSL? Faxing Using the Printer Operator PanelConnecting to a computer modem Send a Fax Press Black or ColorReceive a Fax Automatically Receive a Fax Manually Connecting Cables Sending a Fax From the Computer Send a Fax Using the Dell All-In-One Center Access the Printer Setup UtilityFaxing Through the Printer Modem Receive a Fax On this tab You can Install Fax Console Windows XP OnlyFaxing Through the Computer Modem Close the Add/Remove Programs window Configure Fax Console Windows XP OnlyConfigure Fax Service Management Windows 2000 Only Receive a Fax Using Fax Console or Fax Service Management Open your file to be faxedClick File →Print Click File → Print Speed Dial Create a Speed Dial List From the Operator Panel Create a Speed Dial List From the Computer Create a Group Dial List From the Operator Panel Send a Delayed Broadcast Fax Broadcast SendPress Select to save the list Use a Speed or Group Dial List To turn on Auto Fax Convert Using Auto Fax ConvertAdding Fax Numbers From Which to Block Faxes Using the Printer Advanced tab Using the Dell Printer Solution CenterPrinting Preferences for printing Using the Dell All-In-One Center To access the Dell Printer Solution CenterPreview This section You can Using Printing Preferences To access Printing Preferences Using Dell Picture Studio Printing Preferences TabsPrinting Preferences includes three main tabs Dell Picture Studio Home Ink Cartridge Maintenance Replacing Ink Cartridges Ink Cartridge Maintenance Photo or black cartridge Aligning Ink Cartridges Cleaning the Ink Cartridge Nozzles Click the Maintenance tabClick Print Ink cartridges align when the page prints Click Clean to fix horizontal streaks Ink Cartridge Maintenance Windows XP. click Start→ My Computer Setup ProblemsComputer Problems Removing and Reinstalling Software Windows XP, click Start→ My Computer Printer Problems Messages and Lights on General Problems Fax Problems Paper Problems Media Guidelines for the Paper Support on Near the ADF Near the paper exit tray 1 Raise the printer unit Error Messages and Lights Error Message What it indicates Solution Color ink cartridge is missing Improving Print Quality To access the Dell Printer Solution Center Troubleshooting Contacting Dell Technical Assistance Automated Order-Status Service Contacting Dell A. Austin, Texas BusinessAnguilla Antigua and Barbuda Argentina Buenos Aires ArubaAustralia Sydney Austria Vienna Website support.euro.dell.com Belgium Brussels Website support.euro.dell.com BermudaBolivia Brazil Chile Santiago China XiamenColombia Costa Rica Czech Republic Prague Website support.euro.dell.com Denmark Copenhagen Website support.euro.dell.comDominica Dominican Republic Finland Helsinki Website support.euro.dell.com France Paris Montpellier Website support.euro.dell.comHome and Small Business Corporate Germany Langen Website support.euro.dell.com Greece Website support.euro.dell.comGrenada Guatemala India Ireland Cherrywood Website support.euro.dell.comItaly Milan Website support.euro.dell.com Jamaica Japan Kawasaki Website support.jp.dell.com Korea SeoulLatin America Luxembourg Website support.euro.dell.com 100 Malaysia PenangMexico Montserrat 101 Netherlands Amsterdam Website support.euro.dell.comNew Zealand Nicaragua 102 103 104 105 W . d e l l . c o m s u p p o r t . d e l l . c o m Terms and Conditions of Sale 107 108 Software 109 Headings What is covered by this limited warranty? What is not covered by this limited warranty?Limited Warranties and Return Policy 110 111 How long does this limited warranty last?What do I do if I need warranty service? What if I purchased a service contract? May I transfer the limited warranty?What will Dell do? How will you fix my product? Total Satisfaction Return Policy U.S. Only 113 114 Dell Inc. Ink and Toner Cartridges Limited WarrantiesDell Software License Agreement Limited Warranty 115 Regulatory Notices Government Restricted RightsGeneral 116 FCC Notices U.S. Only Class BFCC Identification Information Fax Branding Appendix D ex 119 Index 121 122