United States, Netherlands, Algeria, Norway, Argentina | Dell 962

Ordering Ink Cartridges and Supplies

Your Dell™ Photo All-In-One Printer 962 includes software installed to detect the ink levels in the printer. During a print job, a screen appears on your computer to warn you of low ink levels. You can order ink online at www.dell.com/supplies or by phone.

United States	877-INK-2YOU	Netherlands	020 - 674 4881
Algeria	Contact your local distributor	Norway	231622 64
Argentina	Contact your local distributor	Oman	Contact your local distributor
Austria	08 20 - 24 05 30 35	Paraguay	Contact your local distributor
Belgium	02.713 1590	Peru	Contact your local distributor
Canada	877-501-4803	Poland	022 579 59 65
Caribbean Islands	Contact your local distributor	PRC	800-858-0888
Chile	CTC number 800-202874	Puerto Rico	866 851 1760
	1230-020-3947	Qatar	Contact your local distributor
Colombia	01800-9-155676	Russia	Contact your local distributor
Denmark	3287 5215	Saudi Arabia	Contact your local distributor
Egypt	Contact your local distributor	Singapore	1 800 394 7486
Finland	09 2533 1411	South Africa	Contact your local distributor
France	825387247	Spain	902120385
Germany	0800 2873355	Sweden	08 587 705 81
Ireland	1850 707 407	Switzerland	0848 335 599
Israel	Contact your local distributor	Tunisia	Contact your local distributor
Italy	800602705	Turkey	Contact your local distributor
Jordan	Contact your local distributor	UAE	Contact your local distributor
Kuwait	Contact your local distributor	UK	0870 907 4574
Lebanon	Contact your local distributor	Uruguay	Contact your local distributor
Luxembourg	02.713 1590	Venezuela	Contact your local distributor
Malaysia	1800 88 0301	Yemen	Contact your local distributor
Mexico	001 866 851 1754

Your printer has been designed to print using the following ink cartridges.

Item:	Part number:	Item:	Part number:
High capacity black ink cartridge	M4640	Standard capacity black ink cartridge	J5566
High capacity color ink cartridge	M4646	Standard capacity color ink cartridge	J5567
Photo ink cartridge	J4844

Image 2

Dell 962 United States, Netherlands, Algeria, Norway, Argentina, Oman, Austria, Paraguay, Belgium, Peru, Canada Poland

Contents

Look Inside For Algeria United StatesNetherlands Norway United States Government Restricted Rights Page Contents Understanding the Software Cleaning the Ink Cartridge Nozzles Removing and Reinstalling Software Appendix 116Page W . d e l l . c o m s u p p o r t . d e l l . c o m Understanding the Printer Parts Number Part Description Number Part Description Left side ConnectorRight side connector Accessing Your User’s Guide Setting Up Your Printer Understanding the Operator Panel Installing the Operator PanelUsing the Operator Panel Display features Printer status Messages Menus Number Part Purpose Scan CopyFax Or Photo Selecting Scan Mode Menu Items Operator Panel Menus You printed is not satisfactory Scan Mode Menu ItemsFrom this menu You can Selecting Copy Mode Menu Items Copy Mode Menu Items KEY Press Tone Area to the size of the original selected Selecting Fax Mode Menu Items Fax Mode Menu Items Advanced FAX Specific time to send a fax For PM or 3 for 24-hour mode Selecting Advanced Fax Menu Items Advanced Fax Mode Menu Items Single From this Advanced You can select Fax option Telephone service. If they are not available, select Any Fax machine From this Advanced You can select Fax option Transparency Understanding the Automatic Paper Type SensorNormal Photo Glossy/photo Printing Preferences screen appears Right-click the printer icon Print Media Guidelines for the Paper Support Loading PaperLoad Plain Paper Into the Paper Support Load up to Make sure Envelopes Print side of the envelopes faces down Insert multiple envelopes in the bottom paper feeder Load an Original Document Into the ADF Paper Guidelines for the ADF Copier media Edge-reinforcedThree-hole Preprinted Vertical orientation Horizontal orientation Placing Your Original Document on the Scanner GlassTo get a copy with portrait Close the top cover Printing Collated Copies of Your Document PrintingPrinting a Document Printing Photos From Your Computer Printing Borderless Photos From a PictBridge-Enabled CameraPrinting More Than one Page on a Sheet of Paper On the Print Layout tab, click Borderless Printing a Banner Printing an Image as a Multi-page PosterPrinting Last Page First Follow the instructions on your screen Click OK Copying Copying Documents Using the Operator PanelCopying Documents Using Your Computer Printing Other Projects Click See More Copy Settings to Copying Photos Using the Operator PanelCopying Photos Using Your Computer Select a copy quantity 1-99 and color Collating Copies Using the Operator Panel Changing Copy Settings Scanning Click this tab Using the Printer Software Scanning Photos Scanning Multiple Pages or Images Scan section, click See More Scan SettingsScanning to Your Computer Over a Network Editing Scanned Text Using Optical Character Recognition OCR Scanned text appears Edit your document Save your document Mailing a Scanned Image or Document Editing Scanned ImagesSaving an Image on Your Computer With most graphics programs, you can customize your image Click Attach Now Enlarging or Reducing Images or DocumentsCreative Tasks section, click E-mail an image or document Equipment Benefits See this section Setting up the Printer With EquipmentFaxing Connecting directly to a telephone wall jack Connecting to a telephone Connecting to an answering machine What if I Have a Digital Subscriber Line DSL? Faxing Using the Printer Operator PanelConnecting to a computer modem Receive a Fax Automatically Send a FaxPress Black or Color Receive a Fax Manually Connecting Cables Sending a Fax From the Computer Faxing Through the Printer Modem Send a Fax Using the Dell All-In-One CenterAccess the Printer Setup Utility Receive a Fax On this tab You can Install Fax Console Windows XP OnlyFaxing Through the Computer Modem Close the Add/Remove Programs window Configure Fax Console Windows XP OnlyConfigure Fax Service Management Windows 2000 Only Click File →Print Receive a Fax Using Fax Console or Fax Service ManagementOpen your file to be faxed Click File → Print Speed Dial Create a Speed Dial List From the Operator Panel Create a Speed Dial List From the Computer Create a Group Dial List From the Operator Panel Press Select to save the list Send a Delayed Broadcast FaxBroadcast Send Use a Speed or Group Dial List To turn on Auto Fax Convert Using Auto Fax ConvertAdding Fax Numbers From Which to Block Faxes Using the Printer Advanced tab Using the Dell Printer Solution CenterPrinting Preferences for printing Preview Using the Dell All-In-One CenterTo access the Dell Printer Solution Center This section You can Using Printing Preferences To access Printing Preferences Printing Preferences includes three main tabs Using Dell Picture StudioPrinting Preferences Tabs Dell Picture Studio Home Ink Cartridge Maintenance Replacing Ink Cartridges Ink Cartridge Maintenance Photo or black cartridge Aligning Ink Cartridges Click Print Ink cartridges align when the page prints Cleaning the Ink Cartridge NozzlesClick the Maintenance tab Click Clean to fix horizontal streaks Ink Cartridge Maintenance Windows XP. click Start→ My Computer Setup ProblemsComputer Problems Removing and Reinstalling Software Windows XP, click Start→ My Computer Printer Problems Messages and Lights on General Problems Fax Problems Paper Problems Media Guidelines for the Paper Support on Near the ADF Near the paper exit tray 1 Raise the printer unit Error Messages and Lights Error Message What it indicates Solution Color ink cartridge is missing Improving Print Quality To access the Dell Printer Solution Center Troubleshooting Contacting Dell Technical Assistance Automated Order-Status Service Contacting Dell Anguilla A. Austin, TexasBusiness Antigua and Barbuda Australia Sydney Argentina Buenos AiresAruba Austria Vienna Website support.euro.dell.com Bolivia Belgium Brussels Website support.euro.dell.comBermuda Brazil Colombia Chile SantiagoChina Xiamen Costa Rica Dominica Czech Republic Prague Website support.euro.dell.comDenmark Copenhagen Website support.euro.dell.com Dominican Republic Home and Small Business Finland Helsinki Website support.euro.dell.comFrance Paris Montpellier Website support.euro.dell.com Corporate Grenada Germany Langen Website support.euro.dell.comGreece Website support.euro.dell.com Guatemala Italy Milan Website support.euro.dell.com IndiaIreland Cherrywood Website support.euro.dell.com Jamaica Latin America Japan Kawasaki Website support.jp.dell.comKorea Seoul Luxembourg Website support.euro.dell.com Mexico 100Malaysia Penang Montserrat New Zealand 101Netherlands Amsterdam Website support.euro.dell.com Nicaragua 102 103 104 105 W . d e l l . c o m s u p p o r t . d e l l . c o m Terms and Conditions of Sale 107 108 Software 109 Headings Limited Warranties and Return Policy What is covered by this limited warranty?What is not covered by this limited warranty? 110 111 How long does this limited warranty last?What do I do if I need warranty service? What will Dell do? What if I purchased a service contract?May I transfer the limited warranty? How will you fix my product? Total Satisfaction Return Policy U.S. Only 113 114 Dell Inc. Ink and Toner Cartridges Limited WarrantiesDell Software License Agreement Limited Warranty 115 General Regulatory NoticesGovernment Restricted Rights 116 FCC Identification Information FCC Notices U.S. OnlyClass B Fax Branding Appendix D ex 119 Index 121 122