Color ink cartridge is missing | Dell 962 manual

Error Message:

What it indicates:

Solution:

Right	The Color ink cartridge is missing.
cartridge
missing.
Insert Color
cartridge

Install a Color ink cartridge. For more information, see “Replacing Ink Cartridges” on page 71.

Left	The wrong ink cartridge is installed in the left
cartridge	cartridge carrier.
incorrect

Remove the cartridge and install the correct Black or Photo cartridge for your printer. For more information, see “Replacing Ink Cartridges” on page 71.

Right	The wrong ink cartridge is installed in the right
cartridge	cartridge carrier.
incorrect

Remove the cartridge and install the correct Color cartridge for your printer. For more information, see “Replacing Ink Cartridges” on page 71.

Cartridge	There is a problem with the ink cartridges or the	• Reinstall the ink cartridges.
error	print heads.	For more information, see
		“Replacing Ink Cartridges”
		on page 71.
		• Disconnect and then
		reconnect the printer
		power cable.

Data error	Data error or incomplete data.	Press the Power button to
		reset, and then resend your
		print job.

Scan error	Scan carrier error.	Turn off the printer, wait a few
		seconds, and then turn on the
		printer.

Paper feed A paper feed error has occurred. error

Check the paper paths for obstructions, and then press the Power button to reset. For more information, see “Check for a paper jam” on page 82.

Device Not The attached device is not supported, or the

Supported. Pictbridge-enabled digital camera is not set to the

Please correct USB mode.

Disconnect

Disconnect the device or check the USB mode setup. Refer to the documentation that came with your digital camera for more information.

Troubleshooting

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Image 85

Dell 962 manual Color ink cartridge is missing

Contents

Look Inside For Netherlands United StatesAlgeria Norway United States Government Restricted Rights Page Contents Understanding the Software Removing and Reinstalling Software Cleaning the Ink Cartridge Nozzles 116 AppendixPage W . d e l l . c o m s u p p o r t . d e l l . c o m Number Part Description Understanding the Printer Parts Number Part Description Right side connector ConnectorLeft side Setting Up Your Printer Accessing Your User’s Guide Using the Operator Panel Installing the Operator PanelUnderstanding the Operator Panel Number Part Purpose Display features Printer status Messages Menus Fax CopyScan Or Photo Operator Panel Menus Selecting Scan Mode Menu Items From this menu You can Scan Mode Menu ItemsYou printed is not satisfactory Selecting Copy Mode Menu Items KEY Press Tone Copy Mode Menu Items Area to the size of the original selected Selecting Fax Mode Menu Items Advanced FAX Fax Mode Menu Items Specific time to send a fax Selecting Advanced Fax Menu Items For PM or 3 for 24-hour mode Single Advanced Fax Mode Menu Items From this Advanced You can select Fax option Telephone service. If they are not available, select Any Fax machine From this Advanced You can select Fax option Normal Photo Understanding the Automatic Paper Type SensorTransparency Glossy/photo Right-click the printer icon Printing Preferences screen appears Load Plain Paper Into the Paper Support Loading PaperPrint Media Guidelines for the Paper Support Load up to Make sure Insert multiple envelopes in the bottom paper feeder Envelopes Print side of the envelopes faces down Paper Guidelines for the ADF Load an Original Document Into the ADF Three-hole Edge-reinforcedCopier media Preprinted To get a copy with portrait Placing Your Original Document on the Scanner GlassVertical orientation Horizontal orientation Close the top cover Printing a Document PrintingPrinting Collated Copies of Your Document From Your Computer Printing Photos Printing More Than one Page on a Sheet of Paper From a PictBridge-Enabled CameraPrinting Borderless Photos On the Print Layout tab, click Borderless Printing Last Page First Printing an Image as a Multi-page PosterPrinting a Banner Follow the instructions on your screen Click OK Copying Documents Using Your Computer Copying Documents Using the Operator PanelCopying Printing Other Projects Copying Photos Using Your Computer Copying Photos Using the Operator PanelClick See More Copy Settings to Select a copy quantity 1-99 and color Changing Copy Settings Collating Copies Using the Operator Panel Click this tab Scanning Scanning Photos Using the Printer Software Scanning to Your Computer Over a Network Scan section, click See More Scan SettingsScanning Multiple Pages or Images Scanned text appears Edit your document Save your document Editing Scanned Text Using Optical Character Recognition OCR Saving an Image on Your Computer Editing Scanned ImagesMailing a Scanned Image or Document With most graphics programs, you can customize your image Creative Tasks section, click E-mail an image or document Enlarging or Reducing Images or DocumentsClick Attach Now Faxing Setting up the Printer With EquipmentEquipment Benefits See this section Connecting to a telephone Connecting directly to a telephone wall jack Connecting to an answering machine Connecting to a computer modem Faxing Using the Printer Operator PanelWhat if I Have a Digital Subscriber Line DSL? Press Black or Color Send a FaxReceive a Fax Automatically Receive a Fax Manually Sending a Fax From the Computer Connecting Cables Access the Printer Setup Utility Send a Fax Using the Dell All-In-One CenterFaxing Through the Printer Modem Receive a Fax Faxing Through the Computer Modem Install Fax Console Windows XP OnlyOn this tab You can Configure Fax Service Management Windows 2000 Only Configure Fax Console Windows XP OnlyClose the Add/Remove Programs window Open your file to be faxed Receive a Fax Using Fax Console or Fax Service ManagementClick File →Print Click File → Print Create a Speed Dial List From the Operator Panel Speed Dial Create a Group Dial List From the Operator Panel Create a Speed Dial List From the Computer Broadcast Send Send a Delayed Broadcast FaxPress Select to save the list Use a Speed or Group Dial List Adding Fax Numbers From Which to Block Faxes Using Auto Fax ConvertTo turn on Auto Fax Convert Using the Printer Printing Preferences for printing Using the Dell Printer Solution CenterAdvanced tab To access the Dell Printer Solution Center Using the Dell All-In-One CenterPreview This section You can To access Printing Preferences Using Printing Preferences Printing Preferences Tabs Using Dell Picture StudioPrinting Preferences includes three main tabs Dell Picture Studio Home Replacing Ink Cartridges Ink Cartridge Maintenance Ink Cartridge Maintenance Photo or black cartridge Aligning Ink Cartridges Click the Maintenance tab Cleaning the Ink Cartridge NozzlesClick Print Ink cartridges align when the page prints Click Clean to fix horizontal streaks Ink Cartridge Maintenance Computer Problems Setup ProblemsWindows XP. click Start→ My Computer Windows XP, click Start→ My Computer Removing and Reinstalling Software Messages and Lights on Printer Problems Fax Problems General Problems Media Guidelines for the Paper Support on Paper Problems Near the ADF Near the paper exit tray 1 Raise the printer unit Error Message What it indicates Solution Error Messages and Lights Color ink cartridge is missing Improving Print Quality To access the Dell Printer Solution Center Troubleshooting Technical Assistance Contacting Dell Contacting Dell Automated Order-Status Service Business A. Austin, TexasAnguilla Antigua and Barbuda Aruba Argentina Buenos AiresAustralia Sydney Austria Vienna Website support.euro.dell.com Bermuda Belgium Brussels Website support.euro.dell.comBolivia Brazil China Xiamen Chile SantiagoColombia Costa Rica Denmark Copenhagen Website support.euro.dell.com Czech Republic Prague Website support.euro.dell.comDominica Dominican Republic France Paris Montpellier Website support.euro.dell.com Finland Helsinki Website support.euro.dell.comHome and Small Business Corporate Greece Website support.euro.dell.com Germany Langen Website support.euro.dell.comGrenada Guatemala Ireland Cherrywood Website support.euro.dell.com IndiaItaly Milan Website support.euro.dell.com Jamaica Korea Seoul Japan Kawasaki Website support.jp.dell.comLatin America Luxembourg Website support.euro.dell.com Malaysia Penang 100Mexico Montserrat Netherlands Amsterdam Website support.euro.dell.com 101New Zealand Nicaragua 102 103 104 105 W . d e l l . c o m s u p p o r t . d e l l . c o m 107 Terms and Conditions of Sale Software 108 Headings 109 What is not covered by this limited warranty? What is covered by this limited warranty?Limited Warranties and Return Policy 110 What do I do if I need warranty service? How long does this limited warranty last?111 May I transfer the limited warranty? What if I purchased a service contract?What will Dell do? How will you fix my product? 113 Total Satisfaction Return Policy U.S. Only Dell Software License Agreement Dell Inc. Ink and Toner Cartridges Limited Warranties114 115 Limited Warranty Government Restricted Rights Regulatory NoticesGeneral 116 Class B FCC Notices U.S. OnlyFCC Identification Information Fax Branding Appendix 119 D ex Index 121 122