Problem | Possible causes | Possible solutions |
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Internet problems |
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Unable to connect to the | Invalid SIM card. | Contact your service |
network. |
| provider. |
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| You are not within the | Check the service area with |
| network’s service area. | your service provider. |
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| Poor signal. | Move to an open space or if |
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| you are inside a building, |
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| move closer to a window. |
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Media problems |
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Windows Media Player | The device records video | Play the video using a video |
on my computer cannot | sounds in amr format, but | player with the amr |
play the sounds of the | Windows Media Player does | decoder, such as |
video captured using the | not support amr decoding. | QuickTime. |
device. |
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Troubleshooting
