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IC-7000 CAM User’s Guide

Pan/Tilt IP Surveillance Camera

another IP address that no device uses to the IP Camera.

A2: Check the LED on the network. Green and orange LEDs should blink. The green LED in the front side will flash regularly. If not, please check the connection of the network between two ends.

A3: Please make sure IP address and port that you connected to are correct. You can use

CAM_EZ Search tool to check the settings of IP Camera. Please confirm the gateway settings of IP Camera matching the settings on gateway/router. There might be error in the gateway setting, please refer to the description of the gateway.

A4: Please check if there is any conflict with http port (default setting is 80) of IP Camera, the IP setting/Gateway setting, and the setting of your gateway/router. Please modify the settings manually.

A5: If the IP Camera is installed inside LAN (behind residential outer), then the computer from internet can not reach this IP-CAM. You can modify DMZ or NAT forwarding function of the residential router to forward the packets from internet to the IP. You cal also activate DDNS function of your IP-CAM, so you can reach your IP-CAM which is assigned with dynamic IP address without problem.

Q: The power LED blinks for a long time. What’s wrong with it?

A:It might have trouble in power supply. Please make sure the power supply you’re using is working properly. The output power should be DC 5V / 1.5A. In addition, please check the connection between power supply and IP-CAM. If you have any problem about power supply, please contact your dealer of purchase for help,.

Q:The network LED indicates there is a problem occurred, why?

A1: It might be something wrong with your network cable. Please make sure there’s no problem with network cable. If you found any problem with network cable, please replace with a new one and try again.

A2: There might be something wrong with the network equipment connecting to IP Camera, e.g., hub or switch. Please make sure the power supply of these devices is working properly. Then, shut the device down and restart again.

Q: I can not reach my IP-CAM from internet , why?

A1: Maybe your IP-CAM is located behind the firewall. Please use the administrator account of the firewall to chck the firewall settings. When you want to connect IP Camera of intranet from external network, you may have to change the firewall settings.

A2: Please make sure there is no confliction of IP addresses between IP Camera and other devices in the network.

A3: The firewalling rules could be the reason too. Please check the access rules of firewall, make sure it allows your IP-CAM to communicate with internet.

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