Write down the error message and give it to your dealer when reporting a problem.
If the error is serious, the computer cancels further checking and halts system initialization. The error message remains on the screen and the computer locks up. If this happens, contact your dealer as soon as possible. Report this information and both the error message and code number to your dealer.
The Computer Won’t Start
If your computer does not start when you turn on the power, check the following:
1.Is the power light on? If not, remove any diskettes and turn off the power. Check that the power cord is securely connected to both the AC inlet on the back panel and an electrical outlet. Replace the Startup or Reference diskette, if necessary, and turn on the computer again.
Caution
If you turn off the computer for any reason, always wait at least five seconds before turning it back on. You can damage the computer if you turn it off and on rapidly.
2.If the power light still does not come on, check the electrical outlet for power. Turn off your computer and unplug the power cord from the wall outlet. Plug a lamp into the outlet, and turn it on to see if the outlet supplies power.
3.If the electrical outlet is working and all the connections are secure but your computer still won’t start, call your dealer.
Note
If the computer starts but you can’t see anything on the screen, see “Monitor Problems,” below.
Troubleshooting