If the error is serious, the computer cancels further checking and halts system initialization. The error message remains on the screen and the computer locks up. If this happens, contact your dealer as soon as possible.

Report the error messages when you request technical assistance.

The following table lists all the error messages that may appear during power-on diagnostics. If you receive an error message, look it up in the table below; it directs you to the proper troubleshooting section in this appendix. If you do not see an error message, read the section that covers your problem.

Power-on diagnostics error messages

I

Error code System board

101

102

103

105

106

107

108

Real-time clock

Message

System board error System board error System board error System board error System board error System board error System board error

Action

Contact dealer

161

162

163

164

System options not set

 

Contact dealer

System options not set

 

Run Setup; see

 

 

 

 

Chapter 2

Time and date not set

 

Run Setup; see

 

 

 

Chapter 2

Memory size error

 

Run Setup; see

 

 

 

Chapter 2

 

 

 

 

Troubleshooting B-3