Diskette Problems

If you see a diskette error message or have trouble accessing data on a diskette, try the following steps:

1.Did you secure the diskette in the drive properly? On a 5%inch drive, be sure to turn down the latch or press the button.

2.You may have inserted the diskette upside-down or it may not be inserted all the way. Remove the diskette from the drive and reinsert it with the label facing up.

3.If reinserting the diskette does not solve the problem and you have access to another diskette drive of the same type, place the diskette in the other drive and repeat the operation. If you can read the diskette, the trouble may be in your diskette drive. See “Diskette Drive Problems,” below.

4.Check to see if you have inserted the right type of diskette. For example, are you trying to read a 1.44MB diskette in a 720KB diskette drive?

5.If your diskette is the right type for your drive, see if it is write-protected. On a 5%inch diskette, there may be a write-protect tab over the notch on its side or there may be no notch. On a 3Winch diskette, the write-protect switch may be set to the write-protect position or there may be no switch. You cannot alter data on a write-protected diskette. (Some application programs do not function properly if the diskette is write-protected. Check the program manual.)

6.Is the diskette formatted? A new diskette must be formatted before you can store data on it. See your operating system manual for instructions on formatting diskettes.

Troubleshooting B - 1 7