5.If resetting the computer does not help, remove any diskettes, turn off your system, wait five seconds, and turn it back on. Then restart your application program.
If none of these solutions solve your software problem, contact the software manufacturer for technical support.
Printer ProblemsBelow are some general steps to follow if you are having difficulty with your printer. If the problem persists and you need more detailed information, check your printer manual.
You see a port error message if you are having trouble with the port to which your printer is connected. If your printer uses the parallel port, you may see error 901; if your printer uses the serial port, you may see error 1101.
1.If your printer does not work at all, check that the printer has power and is properly connected to the computer. (Also, make sure your printer has paper in it.> See Chapter 1 or your printer manual for instructions.
2.Check the printer’s DIP switch or control panel settings. These settings help a printer communicate properly with the computer. See your printer manual for the correct settings.
3.If you are using more than one parallel port or more than one serial port, the computer must know which port is the primary port and which is the secondary port. See Chapter 2 for instructions on how to set the parallel and serial ports using the Setup program.