2.If you have just made a change in your system’s configuration, your computer may take a few minutes to complete its power-on diagnostics. The first time you turn on your computer after making such a change, it can take up to five minutes to finish its self test, depending on what you changed. If the computer does not display the MS-DOS prompt after five minutes, press the RESET button and try again. If that doesn’t work, insert the Reference diskette in drive A and press the RESET button. If the computer still does not boot, contact your Epson dealer.

3.Did you enter the correct password? See “Password Problems,” below.

4.Could your software be causing the problem? If you are running an application program, see “Software Problems,” later in this appendix.

5.The problem could be caused by your keyboard. See “Keyboard Problems,” later in this appendix.

6.If you want to stop whatever the computer is doing and return to the MS-DOS command prompt, hold down the [ key and press lereakl (or press [cl). See Chapter 3 for more information on stopping a command or program.

7.If your computer still does not respond, you can reset it using the [F] [F] [El command or the RESET button. See “Resetting Your Computer” in Chapter 3 for more information.

8.If resetting the computer does not work, turn off the computer and wait at least five seconds. If you do not have a hard disk drive, insert the Startup diskette in drive A; then turn on the computer. It should load MS-DOS.

Troubleshooting B-7