The hard drive cannot be accessed, or you receive a “General failure reading drive C” error message
■If a diskette is in the diskette drive, eject it and restart your server by pressing the reset button.
■Restart your server by pressing the reset button.
■Turn off your server, then remove all hard drives and push them in again to make sure the drives are seated correctly. For instructions, see “Installing a hard drive” on page 60.
■Run a verification from the SCSI BIOS.
■If your server has been subjected to static electricity or physical shock, you may need to reinstall the operating system.
You receive a■Eject the diskette from the diskette drive, then press ENTER.
■Make sure that your hard drive has an active partition. For more information, see “The master boot record is corrupted” on page 137.
Your server does not recognize a SCSI drive■Make sure that the SCSI controller is enabled in the BIOS Setup utility.
■Reinstall the device driver. For instructions, see Using Your System Companion CD.
■Change the drive’s SCSI address to one that is not being used by your server. For more information about SCSI device configurations, see your drive’s documentation.
■Run SCSI Verify in the SCSI BIOS. For more information about the SCSI BIOS, see the SCSI controller’s documentation.
■Turn off your server, then remove all hard drives and push them in again to make sure that the drives are seated correctly. For instructions, see “Installing a hard drive” on page 60.
You are having problems with a SATA drive■For normal SATA drives (not SATA RAID), check the BIOS setup utility to see if the BIOS has recognized the drive.
■Make sure that the power cable and SATA cables are attached securely to the drive cage.
■If the drive is not detected, try a different SATA port.
■Try swapping SATA cables between drives to determine if the cable is defective.
■Try listening to the drive to determine if the drive is spinning up. If not, the drive may be defective.
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