Troubleshooting Application Software Upgrade

55

Troubleshooting

The problem occurs because the file to be downloaded does not exist or the network cable is not connected properly. To solve the problem, confirm that the file to be downloaded is under the TFTP root directory and the cable is connected properly.

Fault 3 Start the Router, upgrade the software with the TFTP approach, and the system displays the following prompt:

DownLoad Program To Flash Through Net Port

boot device

: wancom

unit

number

: 0

processor number

:

0

file

name

:

6000.bin

inet on ethernet (e) : 1.1.1.1

host inet (h)

: 1.1.1.3

user (u)

: user

ftp password (pw)

: password

flags (f)

: 0x80

Attached TCP/IP interface to wancom0.

Attaching network interface lo0... done.

Loading... tftpGet: Error occurred while transferring the file.

A bad file or twisted pair doesn't link correctly!Loading Failed

Troubleshooting

The problem occurs because the IP address of the computer is not correctly configured. To solve the problem, make a correct configuration of the IP address.

Fault 4 Start the Router, upgrade the software with the TFTP approach, and the system displays the following prompt:

DownLoad Program To Flash Through Net Port

boot device

: wancom

unit

number

: 0

processor number

:

0

file

name

:

6000.bin

inet on ethernet (e) : 1.1.1.1

host inet (h)

: 1.1.1.2

user (u)

: user

ftp password (pw)

: password

flags (f)

: 0x80

Loading... Done

1000 Bytes Downloaded.Crc Error!

Troubleshooting

The problem occurs because the downloaded file is not the application of 6000 Router. To solve the problem, specify a correct application.

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HP 6000 Router manual Troubleshooting Application Software Upgrade