7Troubleshoot the HP Jetdirect print server
This chapter describes how to diagnose and correct problems associated with the HP Jetdirect print server.
A flowchart guides you to the correct procedures for troubleshooting the following:
●Printer problems
●HP Jetdirect hardware installation and connection problems
●
To troubleshoot your HP Jetdirect print server, have the following items available:
●HP Jetdirect configuration page (see HP Jetdirect configuration pages on page 139)
●Printer configuration or diagnostic page
●Documentation provided with your printer
●Documentation provided with your HP Jetdirect print server
●Diagnostics tools and utilities provided with your network software, such as Novell NetWare utilities, TCP/IP utilities, or network printer management applications, such as HP Web Jetadmin.
NOTE: For frequently asked questions about installing and configuring HP Jetdirect print servers, search for your product at www.hp.com/support/net_printing.
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