HP support
HP online support
Visit the HP Web site 24 hours a day, 7 days a week at:
www.hp.com/support/net_printing
Firmware upgrades
www.hp.com/go/webjetadmin_firmware
Firmware installation tools
Install firmware upgrades for supported HP Jetdirect print servers over a network by using one of the following installation tools:
●HP Jetdirect download manager (Microsoft Windows) Download from HP online support at: www.hp.com/go/dlm_sw
●HP Web Jetadmin For more information about supported systems, visit HP Web Jetadmin at: www.hp.com/go/webjetadmin
●HP Embedded Web Server Provides a firmware upgrade option. It is resident on the print server, and is accessible using a Web browser. For more information see HP Embedded Web Server (V.45.xx.nn.xx) on page 63.
●FTP Transfer a firmware upgrade image file to the print server. To start an FTP session, use the device IP address or host name. If a password is set, it must be entered to log into the device. Ensure that the download is complete before exiting the session. Typical FTP commands to upgrade the device are provided in the following example:
ftp> bin ftp> hash
ftp> cd /download
ftp> put <firmware image filename> ftp>##################
##################...
ftp> bye
In the example, <firmware image filename> specifies the full path name.
HP support by phone
Highly trained technicians are ready to take your call. For the most recent HP support telephone numbers and available services worldwide, visit:
www.hp.com/support
ENWW | HP support 5 |