The problem is… (checklist)
Before deciding that there is a serious problem with the printer, check the following items.
Symptom | Items to be checked | Corrective measures |
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No power | Power cable connection | Check that the power cable is correctly |
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| plugged into the power outlet. |
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| Power supply to the outlet | Supply power to the power outlet. |
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| Power switch on/off | Turn on the power switch. See How do |
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| I… Turn the power on/off. |
The media guide is not heated even when Printer status the heater is turned ON.
The media guide is heated during printing. Be sure the media guide is heated by printing the nozzle print pattern. See Print the nozzle print pattern.
Heater | Turn on the heater (FRONT, PRINT, or |
| REAR) and check that the media guide is |
| heated by printing the nozzle print |
| pattern. See Print the nozzle print pattern |
The printer fails to start or operate correctly
ERROR LED and message on the front See The probem is… An error message. panel
Cannot print | USB cable connection | Connect the USB cable correctly. See |
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| How do I… Connection procedure. |
ERROR LED and message on the front panel
See The problem is… An error message .
| ERROR LED off | Print the nozzle adjustment pattern. |
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| See Printhead position adjustment |
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The data is not processed immediately | DATA LED (flashing?) | Check the communication conditions to |
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| the computer. |
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The problem is… (troubleshooting topics)
132 | Chapter 8 The problem is… (troubleshooting topics) | ENWW |
