The problem is… (troubleshooting topics)
Problem: an unrecoverable error has occurred in the printhead.
Solution: contact HP Support. Make a note of the error message displayed on the front panel.
Service error messages
Problem: an error has occurred that requires printer maintenance.
Solution: contact HP Support. Make a note of the error message displayed on the front panel.
Operator error messages
The following errors can be corrected by the operator.
Ink cartridge
YY: Y, M, C, K, Lm, Lc
Problem: the ink cartridge has passed its expiration date.
Solution: press OK and follow the instructions on the front panel. See How do I… Replace an ink cartridge.
The ink LED flashes
Problem: ink is running out (warning).
Solution: prepare a new ink cartridge.
138 | Chapter 8 The problem is… (troubleshooting topics) | ENWW |
