HP BrioBA410 110

installing 65

Notice vi

online information vi online troubleshooting 15

passwords 74

PC configuring 76

POST errors 35 power supply replacing 67

problems

at startup 35 audio 33 FAQs 41 hardware 23 identifying 22 more help 41 PC beeps 35

PC doesn’t start 19 PC doesn’t work 21 software 31

what to do first 18 processor

replacing 58

removing cover 49, 53

replacing battery 69

CD-ROM, CD-RW 62 cover 49, 53 floppy drive 59 hard drive 60 power supply 67

processor 58 system board 55

starting the PC 10

startup errors 35 startup problems 35 support 79 system board

replacing 55

technical characteristics 77 troubleshooting

HP Brio Center 15 what to do first 18

updating BIOS 76

upgrading your PC 47 using

CD-RW 14 DVD 14

HP Setup program 45 keyboard 14 modem 14

mouse 14

Using Your HP Brio PC 14

warranty 79, 86 Windows

setting up 10 tour 14

working in comfort 14

102

Contents

Brio BA410 www.hp.com/go/briosupport Page Table of Contents Setting Up Your HP Brio Getting Started with Your HP Brio If You Have a Problem Upgrading and Replacing HP Brio Hardware Technical Information Regulatory, Warranty and Support Important Safety Information Choosing a Comfortable Workspace WARNING HP Brio Information Roadmap HP Brio Guide Your PC’s Online HP Brio Center Information on the HP Brio Support Web Site HP Brio Assist CD-ROMs Notice Important Ergonomic Information Setting Up Your HP Brio Unpacking the PC and Monitor Connecting Devices to Your HP Brio PC Connecting Other Equipment Setting the Country for Your Modem Checking Settings for the 56K V90 External USB Modem Checking Settings for the 56K V90 Internal PCI Modem For Windows 98 Users For Windows 2000 and Windows NT 4.0 Users Comfort and Safety Checklist Preparing Your Work Environment Your Work Posture Overall Page Getting Started with Your HP Brio Starting Your HP Brio Setting Up Windows Waking Your HP Brio from a Sleep State Stopping Your HP Brio Your PC’s Desktop HP Brio Center-YourDesktop Assistant Using Your HP Brio PC Fix a Problem Using Your Software Finding Information on the Web Securing Your HP Brio If You Have a Problem What to Do First Either ÖNo My HP Brio Doesn’t Start Properly The HP Brio Doesn’t Power On The PC Hangs and Emits Beeps During Startup You Get a “non-systemdisk” or ”operating system not found” Message The Power-OnSelf Test Detects an Error My HP Brio Isn’t Working Properly The PC Freezes All of a Sudden I Can’t Shut Down My PC My PC Has Become Slow What Kind of Problem Is It Is My Problem Hardware or Software Related Hardware Problems The Keyboard Doesn’t Work Properly The Monitor Doesn’t Work Properly There’s a Problem with the Hard Disk There’s a Problem with the Floppy Drive There’s a Problem with the CD-ROM, CD-RWor DVD Drive The DVD Drive Doesn’t Play DVD Video The CD-ROM, CD-RWor DVD Drive Doesn’t Open The Printer Doesn’t Work A Newly Installed Device Is Not Recognized The Modem Doesn’t Work Software Problems The Power Light Is On But My Software Won’t Run The Date and Time are Wrong You Get the Message “Some necessary system files are corrupted” Problems Using the Euro Symbol My HP Brio Has an Audio (Sound) Problem No Sound When Running Applications No Sound When Playing a Multimedia or Audio CD A New Add-OnSound Card Does Not Work There Is a Humming Noise The PC Hangs While Recording No Output From 8 or 16 Bit Digitized Sounds Audio Input From Microphone Too Low My HP Brio Detects an Error at Startup Memory Test Error Keyboard Test Error Floppy Drive Test Error Hard Disk, DVD or CD-ROMDrive Test Error CMOS Test Error Serial or Parallel Port Test Error Other Configuration Problems FAQs Need More Help HP Hardware Diagnostics (e-DiagTools) What Is e-DiagToolsFor How Do I Run e-DiagTools HP Brio Assist CD-ROM HP Brio Assist CD-ROM- System Recovery HP Brio Assist CD-ROM- Drivers & Utilities Using the HP Brio Assist CD-ROMs Performing a Full System Recovery or Alternative OS Installation Manually Reinstalling Drivers Running HP e-DiagTools Support and Information Services Collecting Information on Your PC Before Contacting HP Support Page Upgrading and Replacing HP Brio Hardware Important - Before You Start Inside the Computer Accessing Internal Components Removing and Replacing the Main Cover To Remove the Main Cover To Replace the Main Cover Page Removing and Replacing the Power Supply Unit To Remove the Power Supply To Replace the Power Supply Removing and Replacing the Side Panel To Remove the Side Panel To Replace the Side Panel Removing and Replacing the Front Panel To Remove the Front Panel To Replace the Front Panel Replacing the System Board Page Cables and Connectors in Your PC Replacing a Processor Replacing the Floppy Drive Replacing the Hard Drive Page Installing an Expansion Bay Drive Replacing a CD-ROMor DVD Drive in the Top Bay Installing a Drive in the Lower Expansion Bay CD SLAVE CD Master Installing a Memory Module Installing an Expansion Card Replacing the Power Supply Unit Page Replacing the Battery Page Technical Information HP Setup Program Entering the Setup Program Setup Program Menus Setting System Defaults Clearing Your PC’s CMOS (BIOS) Settings Clearing CMOS Using the Setup Program Manually Clearing CMOS and Passwords Page Your PC’s BIOS Updating Your PC’s BIOS Technical Characteristics Page Regulatory, Warranty and Support Regulatory Information FCC (for USA only) Notice for Canada Safety Warning for the USA and Canada Notice for the Netherlands Hinweis für Deutschland: Geräuschemission Notice for Japan Notice for Korea TELECOM REGULATORY STATEMENTS PART 68 FCC Compliance Statement (USA) Industry of Canada Notice PAN European Regulatory Note NEW ZEALAND TELECOM WARNINGS Recycling your PC HP Hardware Warranty General Proof of Purchase and Warranty Period Exclusions Limitation of Implied Warranties Exclusive Remedy HP Hardware Warranty Options Warranty Entitlement Descriptions 3-YearLimited Hardware Warranty: HP Validation and Service Options Obtaining Warranty Service HP Telephone Support Services Obtaining On-SiteService Obtaining Free Parts Exchange Service Obtaining Return for Repair Service Obtaining Product Return Service HP Software Limited Warranty HP Software Other Software (if supplied) Operating System (if supplied) HP Service Procedures HP Software License Agreement Page International Warranty HP Year 2000 Warranty YEAR 2000 WARRANTY FOR HP PRODUCTS DISCLAIMER FOR NON-HPPRODUCTS HP Customer Care Center Phone Numbers North & Latin America Asia Pacific Europe, Middle East & Africa Other Services Page Page Page Page Warranty Entitlement Information