| HP Hardware Warranty |
Web support site at: |
|
For HP Vectra PCs | http://www.hp.com/go/vectrasupport |
For HP Brio PCs | http://www.hp.com/go/briosupport |
For HP Kayak PC Workstations | http://www.hp.com/go/kayaksupport |
•Locating your proof of purchase date, indicated on your receipt, invoice, etc.
•Having immediate access to the defective product for potential online or telephone troubleshooting by an HP service agent.
•Securing all proprietary and confidential information and maintaining a procedure external to the products for reconstruction of lost or altered files, data, or programs if
HP Telephone Support Services
Free telephone support for your hardware product is available from HP Customer Care Centers (refer to page 98 for contact telephone numbers) during the product warranty period under the following conditions:
•You may request support for basic configuration, setup, and troubleshooting of your hardware product during the first year of the product warranty period.
•You may request warranty support for your HP hardware product during the product warranty period.
•You may be required to provide proof of the purchase date for the product requiring support in order to determine warranty entitlement.
Note Before dispatching an HP Service Representative or replacement part, HP will attempt to resolve your support issue via the telephone.
HP Lifeline Telephone Support, a
Your call can either be charged to your phone bill at a
The charge begins AFTER you have been put in contact with a support technician. If your problem is found to be covered by the HP Hardware Warranty, no charge will be applied.
In the | Please call the appropriate number listed below. |
| |
U.S.A |
|
|
|
| Number | Method of Payment | Charge Type |
| 1 (900) | Charged to phone bill | |
| 1 (800) | Charged to credit card | Flat fee |
Elsewhere Please call your local HP Customer Care Center (refer to page 98 for contact telephone numbers).
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