My HP Brio Detects an Error at Startup

Floppy Drive Test Error

Have you checked that...

The drive is correctly configured in the PC’s

Setup program. Refer to page 45.

The floppy drive is working

You are using the latest BIOS for your PC

Advanced Troubleshooting

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How

1Switch the PC OFF then ON.

2When the message Press F2 to Enter Setup appears, press the F2 key. Refer to page 72.

3Check the floppy disk drive is enabled and that the correct type is selected (refer to page 26).

Insert a known working floppy disk and see if it works

Run e-DiagTools. Refer to page 42.

Download the latest BIOS and instructions for its installation from HP’s Web at:

www.hp.com/go/briosupport

Have you checked that...

The drive cables are correctly connected

The drive cable is working

The drive itself has not failed

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How

1Disconnect the power cord.

2Remove the PC’s main cover (refer to page 49) and power supply (refer to page 51).

3Check the floppy drive’s power and data cables are correctly connected (refer to page 57 and page 59).

4Close the PC then switch it on and check it works.

1Disconnect the power cord.

2Remove the PC’s main cover (refer to page 49).

3Replace the floppy drive cable by a known working cable from the same model of PC, if possible.

4Close the PC then switch it on and check it works.

1Disconnect the power cord.

2Remove the PC’s main cover (refer to page 49).

3Replace the floppy drive by a known working drive from the same model of PC, if possible. Refer to page 59.

4Close the PC then switch it on and check it works.

5If the drive works, replace the defective drive.

Refer to page 26 for more information on troubleshooting floppy drives. If the problem persists, contact your authorized support provider

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HP BrioBA410 manual Floppy Drive Test Error, Drive is correctly configured in the PC’s, Floppy drive is working