My HP Brio Detects an Error at Startup
Floppy Drive Test Error
Have you checked that...
The drive is correctly configured in the PC’s
Setup program. Refer to page 45.
The floppy drive is working
You are using the latest BIOS for your PC
Advanced Troubleshooting
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How
1Switch the PC OFF then ON.
2When the message Press F2 to Enter Setup appears, press the F2 key. Refer to page 72.
3Check the floppy disk drive is enabled and that the correct type is selected (refer to page 26).
Insert a known working floppy disk and see if it works
Run
Download the latest BIOS and instructions for its installation from HP’s Web at:
www.hp.com/go/briosupport
Have you checked that...
The drive cables are correctly connected
The drive cable is working
The drive itself has not failed
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How
1Disconnect the power cord.
2Remove the PC’s main cover (refer to page 49) and power supply (refer to page 51).
3Check the floppy drive’s power and data cables are correctly connected (refer to page 57 and page 59).
4Close the PC then switch it on and check it works.
1Disconnect the power cord.
2Remove the PC’s main cover (refer to page 49).
3Replace the floppy drive cable by a known working cable from the same model of PC, if possible.
4Close the PC then switch it on and check it works.
1Disconnect the power cord.
2Remove the PC’s main cover (refer to page 49).
3Replace the floppy drive by a known working drive from the same model of PC, if possible. Refer to page 59.
4Close the PC then switch it on and check it works.
5If the drive works, replace the defective drive.
Refer to page 26 for more information on troubleshooting floppy drives. If the problem persists, contact your authorized support provider
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