Modem Doesn’t Work, Expansion cards | HP BrioBA410 specs

Hardware Problems

A Newly Installed Device Is Not Recognized

Have you checked that...

The device is installed or connected properly

Ö

If it is an external device, that it is switched on	Ö
The Modem Doesn’t Work
Have you checked that...
Your PC has the correct modem country setting	Ö
The problem is not described in the Fix a Problem	Ö
section of the HP Brio Center on your PC	Ö

How

•Expansion cards:

Check that expansion cards are properly seated in their slots

•Internal devices:

Check any internal cables for bent pins and poor connection

•External devices:

Check any connections to external devices for bent pins or poor connection

•Press the device’s power button if there is one, and check that the power cable is correctly connected

How

Refer to “Setting the Country for Your Modem” on page 5

Select HP Brio Center in your PC’s Start menu

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Image 38

HP BrioBA410 manual Modem Doesn’t Work, Newly Installed Device Is Not Recognized, Expansion cards, Internal devices

Contents

Brio BA410 Page HP Brio Guide Upgrading and Replacing HP Brio Hardware Regulatory, Warranty and Support Technical Information Important Safety Information Choosing a Comfortable Workspace Your PC’s Online HP Brio Center HP Brio Information RoadmapHP Brio Guide Information on the HP Brio Support Web Site Important Ergonomic Information Setting Up Your HP Brio Unpacking the PC and Monitor Number may vary Connecting Devices to Your HP Brio PC Light blue Connecting Other EquipmentTurquoise Black USB is supported Checking Settings for the 56K V90 Internal PCI Modem Setting the Country for Your ModemChecking Settings for the 56K V90 External USB Modem For Windows 98 Users Comfort and Safety Checklist Preparing Your Work Environment Your Work Posture Overall Comfort and Safety Checklist Getting Started with Your HP Brio Setting Up Windows Starting Your HP Brio Waking Your HP Brio from a Sleep State Stopping Your HP Brio Your PC’s Desktop Recycle bin stores files temporarily before they are deleted HP Brio Center-Your Desktop Assistant Using Your HP Brio PC Windows Tour Fix a Problem Try this first Securing Your HP Brio Using Your SoftwareFinding Information on the Web If You Have a Problem What to Do First What to Do First Either HP Brio Doesn’t Power On My HP Brio Doesn’t Start Properly Power-On Self Test Detects an Error PC Hangs and Emits Beeps During Startup My HP Brio Isn’t Working Properly PC Freezes All of a Sudden Can’t Shut Down My PC What Kind of Problem Is It?Is My Problem Hardware or Software Related? My PC Has Become Slow Check all keys are at the same height, and none are stuck Hardware ProblemsKeyboard Doesn’t Work Properly Download the latest driver from HP’s Web at Compatible with your monitor ResolutionMonitor Doesn’t Work Properly System’s documentation Disk is not damaged in some way There’s a Problem with the Hard DiskAsk for a replacement hard drive Program Hard disk drive has been detected Drive’s power and data cables are correctly connected There’s a Problem with the CD-ROM, CD-RW or DVD Drive Advanced Troubleshooting How DVD Drive Doesn’t Play DVD Video CD-ROM, CD-RW or DVD Drive Doesn’t Open Printer Doesn’t Work This setting should be AutoCorrect printer driver is installed Printer is on There is paper in the printer Expansion cards Newly Installed Device Is Not RecognizedModem Doesn’t Work Internal devices Date and Time are Wrong Software ProblemsPower Light Is On But My Software Won’t Run Symbol Problems Using the Euro SymbolSupport this feature Can configure the keyboard No Sound When Running Applications My HP Brio Has an Audio Sound ProblemNo Sound When Playing a Multimedia or Audio CD New Add-On Sound Card Does Not Work Audio Input From Microphone Too Low There Is a Humming NoiseNo Output From 8 or 16 Bit Digitized Sounds PC Hangs While Recording PC’s memory modules are installed correctly My HP Brio Detects an Error at StartupMemory Test Error Keyboard cable is correctly connected Ö Keyboard Test ErrorSwitch off the PC Keyboard is working Keyboard port is working Close the PC then switch it on and check it works Floppy Drive Test ErrorDrive is correctly configured in the PC’s Floppy drive is working Hard disk, DVD or CD-ROM drive is working Hard Disk, DVD or CD-ROM Drive Test ErrorCheck the drive is enabled and the correct type is selected Cmos Test Error Or forgotten to switch it on Serial or Parallel Port Test ErrorOther Configuration Problems Turn on or restart the PC FAQs Need More Help? How Do I Run e-DiagTools? HP Hardware Diagnostics e-DiagToolsWhat Is e-DiagTools For? HP Brio Assist CD-ROM Using the HP Brio Assist CD-ROMsHP Brio Assist CD-ROM System Recovery HP Brio Assist CD-ROM Drivers & Utilities Manually Reinstalling Drivers Running HP e-DiagTools Support and Information Services Information on Your Warranty and Customer Care Centers Support and Information Services Upgrading and Replacing HP Brio Hardware Important Before You Start Inside the Computer To Remove the Main Cover Accessing Internal ComponentsRemoving and Replacing the Main Cover To Replace the Main Cover Accessing Internal Components Removing and Replacing the Power Supply Unit To Remove the Power Supply To Replace the Power Supply To Replace the Side Panel Removing and Replacing the Side PanelTo Remove the Side Panel To Replace the Front Panel Removing and Replacing the Front PanelTo Remove the Front Panel Replacing the System Board Attach the seven screws Cables and Connectors in Your PC Replacing a Processor Replacing the Floppy Drive Replacing the Hard Drive Replacing the Hard Drive Installing an Expansion Bay Drive Replacing a CD-ROM or DVD Drive in the Top Bay Installing a Drive in the Lower Expansion Bay Tighten the four screws that fasten the drive to the bay Installing a Memory Module Installing an Expansion Card Replacing the Power Supply Unit Replacing the Power Supply Unit Replacing the Battery Position of battery Replacing the Battery Your PC’s Bios Technical Information Setup Program Menus HP Setup ProgramEntering the Setup Program Setting System Defaults Manually Clearing Cmos and Passwords Clearing Your PC’s Cmos Bios SettingsClearing Cmos Using the Setup Program Switch Cmos Your PC’s Bios Updating Your PC’s Bios Technical Characteristics Technical Characteristics International Warranty Other Services Regulatory Information Declaration of Conformity Hinweis für Deutschland Geräuschemission Safety Warning for the USA and CanadaFCC for USA only Telecom Regulatory Statements Part 68 FCC Compliance Statement USA Industry of Canada Notice PAN European Regulatory Note NEW Zealand Telecom Warnings Recycling your PC Recycling your PC HP Hardware Warranty General Proof of Purchase and Warranty Period HP Hardware Warranty Options Year On-Site Service HP Validation and Service Options HP Telephone Support Services Obtaining On-Site Service Obtaining Return for Repair Service HP Software Limited Warranty HP Software HP Software License Agreement HP Software License Agreement HP Software License Agreement International Warranty HP Year 2000 Warranty HP Customer Care Center Phone Numbers North & Latin America Asia Pacific Other Services WWW 100 Index 102 Page Warranty Entitlement Information