Manuals / HP / Computer Equipment / Personal Computer

HP C100/110 manual Problems Using a Hard Disk Drive, Drive and offers solutions

Models: C100/110

1 252

Download 252 pages 12.39 Kb

Page 113

		Solving Problems
		Common Problems and Solutions
	Problems Using a Hard Disk Drive
	Table 9 describes possible problems you may encounter using the hard disk
	drive and offers solutions.
Table 9	Problems Using a Hard Disk Drive

	Problem	Solution

	The disk drive is not	Make sure that all the SCSI devices are set to the proper
	accessible or does not	SCSI ID. (See Appendix C for default SCSI ID settings.)
	respond.
		Check that all SCSI devices are correctly cabled. Check that
		the SCSI bus is correctly terminated. (See Appendix C for
		information on SCSI cabling and termination.)
		Make sure that the system can communicate with the drive
		as described in "Checking the SCSI IDs" in Appendix B.
		Follow the instructions in "Dealing With a Boot Failure" in
		this chapter.

	If problems persist, contact your system administrator or call your designated service
	representative.

97

Image 113

HP C100/110 manual Problems Using a Hard Disk Drive, Drive and offers solutions

Contents

HP Part No. A4200-90014 Edition E0995 Model C100/110 Owner’s GuidePage Contents Monitors Keyboards Operating the CD-ROM Drive Using Your CD-ROM DriveOperating the DDS Tape Drive Using Your Digital Data Storage DDS Tape DriveOperating the Floppy Drive Using Your 3.5-Inch Floppy Disk DriveSafety and Regulatory Statements Solving ProblemsChanging Your Workstation’s Hardware Conﬁguration Replacing the Battery Changing Your Monitor TypeScsi Connections Boot Console InterfaceDisplaying the Current Memory Conﬁguration Figures Xiii Xiv Tables Xvi System Overview System Overview Product Description This workstation has the following key featuresEISA/GSC System Unit Front Panel Controls System Unit Front Panel Controls and LEDsPower LED System Power SwitchUse the Power switch to power the system unit on and off Power LED lights when the system unit power is onNext to the system LEDs are the following audio controls Removable Storage DevicesAudio Controls System Unit Rear Panel Connectors Security Loop System Unit Rear Panel ConnectorsAudio Connectors Audio Electrical Speciﬁcations Signal to NoiseFrequency Response 25-20,000 Hz Input Sensitivity/Impedance Max Output Level/ImpedanceHP Parallel I/O Connector Keyboard ConnectorsNetwork Connectors Serial I/O ConnectorsSerial I/O Pins Pin No Signal Description Scsi ConnectorsTOC Button Power Cord ConnectorYou can use one of two HP monitors with your workstation MonitorsKeyboard Differences KeyboardsPS2 Keyboard and ITF Keyboard Equivalent Keys PS/2 Keycap Symbol ITF Keycap SymbolKeyboards Pointing Devices Operating System Overview Lanic ID Important Information You Need to NoteLanic ID in this example is 0800091595EE Terminal ControlYou will see a table similar to Table Scsi ID and Device File Information for HP-UX Default device ﬁle names for your drives are listed belowDevice CD-ROM driveIP Address and Subnetwork Mask Information For installation on a system permitting long file namesFor installation on a system requiring short file names Mail Networking OverviewTelnet Man telnetRcp RloginFtp Setting Up Your Printer Setting Up Your Printer Gathering Printer Information Opening the General Toolbox Setting Up a Local Printer Using SAMOpening the Toolbox Subpanel Executing the SAM Icon Opening the SystemAdmin ToolboxClick on Printer/Model Interface Setting Up a Local Printer Using SAM Lp -dprintername .vueprofile Lp .vueprofileUsr/sbin/inetd.conf Setting Up Your Printer for Network PrintingEtc/inetd.conf Usr/sbin/reboot Etc/rebootMan lp Printing a FileIf you have problems printing, check the following Solving Printer ProblemsUsing Your CD-ROM Drive Using Your CD-ROM Drive CD-ROM Drive CD-ROM Drive and CD-ROM Media DescriptionsCD-ROM Drive Controls and Features Controls and FeaturesControl/Feature Purpose CD-ROM Drive Operating Controls and FeaturesCaring for CD-ROM Discs CD-ROM MediaLoading and Unloading a CD-ROM in the Disc Tray Operating the CD-ROM DriveDisc Tray Description CD-ROM Disc TrayPlacing a CD-ROM Disc in a Horizontally Mounted Drive Loading a CD-ROM Disc in a Horizontally Mounted DriveRemoving a CD-ROM Disc From a Horizontally Mounted Drive Unloading a CD-ROM Disc in a Horizontally Mounted DriveReleasing the Disc Holder Retainers To load a disc in the CD-ROM drive, follow these stepsLoading a CD-ROM Disc in a Vertically Mounted Drive Placing a CD-ROM Disc in a Vertically Mounted Drive Removing a CD-ROM Disc From a Vertically Mounted Drive Unloading a CD-ROM Disc in a Vertically Mounted DriveEtc/ioscan -d scsi Verifying the CD-ROM Drive OperationUsr/sbin/ioscan -d sdisk If you receive this message, go to , Solving Problems Using Device FilesMounting and Unmounting a CD-ROM Disc Mounting a CD-ROM Disc Using SAMToolbox Arrow From the Actions menu, click on Add a Hard Disk Drive Peripheral DevicesSystems Unmounting a CD-ROM Disc Using SAM Following screen message appears Disks and File Systems window opens. Double-click on CD-ROMFloppy, and Hard Disks Reading the Busy Light Defective disc Troubleshooting Troubleshooting Using Your Digital Data Storage DDS Tape Drive Using Your Digital Data Storage DDS Tape Drive DDS Drive Controls and Indicators Controls and IndicatorsDDS Tape Drive and Data Cassette Descriptions DDS DriveLEDs LED Warning Conditions DDS Tape Drive LED Display CodesMedia Life Data CassettesMedia Restrictions Setting the Write-Protect Tab on a Data CassetteCleaning the Tape Heads Push tab right for write Push tab left for write-protect Setting the Write-Protect Tab on a DDS TapeLoading and Unloading a Data Cassette Operating the DDS Tape DriveLoading and Unloading a Data Cassette Verifying the DDS Tape Drive Operation If you are using HP-UX 10.0, enter the followingEtc/ioscan -d scsi Usr/sbin/ioscan -d stapeDevice Files Data Compression Device Files No Data CompressionWriting to a Data Cassette Archiving Data in Compressed and Noncompressed ModeListing the Files on a Data Cassette Restoring Files from a Data Cassette to Your SystemTerminal window opens Tar -cvf /dev/rmt/3m pathnameMedia Interchangeability Restrictions Further Command InformationTar -tvf /dev/rmt/3m Man tarTroubleshooting Ordering Information Using Your 3.5-Inch Floppy Disk Drive Using Your 3.5-Inch Floppy Disk Drive Setting the Write-Protect Tab on a Floppy Diskette Using the Floppy DisketteSetting the Write-Protect Tab on a Diskette Inserting and Removing a Floppy Diskette Inserting and Removing a DisketteEtc/ioscan for Verifying the Floppy Drive ConfigurationOperating the Floppy Drive Dev/rfloppy/c20Ad1s0 Mediainit -i 2 /dev/rfloppy/c20Ad1s0 Formatting a New DisketteSaving Files to a Floppy Diskette Transferring Data To and From a Floppy DisketteTar -cvf /dev/rfloppy/c20Ad1s0 pathname Restoring Files from a Floppy Diskette to Your SystemTar -tvf /dev/rfloppy/c20Ad1s0 Listing the Files on a Floppy DisketteTar -xvf /dev/rfloppy/c20Ad1s0 pathname For More Information Configuring the Floppy Driver Troubleshooting Ordering Information Solving Problems Solving Problems Problems with Powering Up the System Common Problems and SolutionsPower Up Problems Problem SolutionProblems with the 802.3 Network Problems Loading and Booting the Operating SystemWork and offers solutions Problems Loading and Booting the Operating SystemProblems Using a Hard Disk Drive Problems Using a Hard Disk DriveDrive and offers solutions Problems Using the CD-ROM Drive Problems Using the CD-ROM DriveProblems Using the DDS Tape Drive Problems Using the DDS Tape DriveTape drive and offers solutions Problems Using the Floppy Disk Drive Problems Using the Floppy Disk DriveDealing with a Boot Failure Man cstm Man mstm Man xstm Running System Verification TestsFollowing screen appears CstmFollowing messages appear Cstm verify allSafety and Regulatory Statements 106 Federal Communications Commission FCC Emissions RegulationsAcoustics Emissions Regulations ComplianceVcci Class 2 ITE Regulation On Noise Declaration For Machines -3. GsgvElectrostatic Discharge ESD Precautions This equipment conforms to the following safety standards Safety StatementLaser Safety Statement U.S.A. Only 112 Changing Your Workstation’s Hardware Configuration Also, read the ESD Precautions in Appendix a of this guide Usr/sbin/ioscan -f Checking the Scsi IDs116 Preparing Your Workstation Removing the Floor Stand Installing Storage Devices Came with your device Preparing to Install Your Storage DeviceTray Supported Devices Conditions Position Disk Tray Positions Storage ConﬁgurationsMounting the Storage Device Slides Mounting the Disk Shield Storage Device Cable RoutingDisk Shield Removing the Storage Tray Removing the Disk TrayRemoving a Disk Filler Panel Installing a CD-ROM or a DDS-Format Tape Drive126 Installing a Floppy Drive Installing a Floppy Drive Perform the following procedure to install a hard disk drive Installing a Hard Disk Drive in PositionInstalling a Hard Disk Drive in Position Removing the Disk Interconnect Board Installing a Hard Disk Drive in Position 3 or PositionInstalling a Hard Disk Drive Installing the Disk Interconnect Board Replacing the Storage Tray Installing the Storage Tray Assembly135 Configuring a Hard Disk Drive 137 138 Removing Main Tray Assembly Removing the Main Tray Assembly140 Replacing the Main Tray Assembly Replacing the Main Tray Assembly142 Installing Additional memory Number Conﬁguration PairMemory Module Location Installing Memory Cards EISA/GSC Slots from Outside the System Unit Installing an Eisa or GSC Option BoardGraphics Paths Removing the Eisa Retainer Installing the Option BoardRotating the Fan Removing the Eisa Slider and Blank Plate Installing an Option Board Installing the Eisa Retainer and Eisa Slider Securing the Fan Removing the Battery Replacing the BatteryChanging Your Monitor Type Setting the Monitor Type from the Boot Console InterfaceSetting the Monitor Type at Power On 156 Scsi Connections 158 Fast, Wide Differential Scsi Bus DifferencesAddress 7 is reserved for host controller use on both buses Priority Address Bus Cables Scsi RestrictionsScsi Configuration Constraints Connectors and TerminatorsUse the following cables Following cablesFast, Wide Differential Scsi Bus Configuration Constraints Single-Ended SCSI-2 Bus Configuration ConstraintsSingle-Ended SCSI-2 Bus Conﬁguration Constraints Maximum Number of SCSI-2 DevicesFast, Wide Differential Scsi Bus Conﬁguration Constraints Single-Ended SCSI-2 Bus Length Determining Scsi Bus Length166 Fast, Wide Differential Scsi Bus Length Assigning Scsi Device IDs 169 170 Single-Ended Standard System Scsi Device IDsExternal Device Drives Fast, Wide Differential Scsi IDs System contains two 2 Scsi connectors Connecting to the Scsi PortsRear Panel Scsi Connectors without Terminators System Scsi Port Connection174 Boot Console Interface 176 Boot Console Interface Features 178 179 To access the boot console interface, follow these steps Accessing the Boot Console InterfaceBooting Your Workstation ISL hpux /SYSBCKUP for ISL hpux /stand/vmunix.prev for Ctrl Searching for Bootable MediaWhere devicetype is one of the following Resetting Your Workstation Type Speciﬁcation Format Displaying and Setting PathsMnemonic Style Notation 186 Monitor Command Displaying and Setting the Monitor TypeCorrect usage for setting the graphics conﬁguration is Where valid graphicspath parameters areThis example, the graphics cards are conﬁgured as follows Displaying the Current Monitor ConfigurationThis places you in the Conﬁguration Menu. From here type Monitor Information Setting the Monitor Type190 191 192 193 This places you in the Information Menu. From here type Displaying the Current Memory ConfigurationSMC Sample Output196 Following table appears Displaying the Status of the Eisa SlotsWhere state is on or off Setting the Auto Boot and Auto Search FlagsAutosearch searches for devices in the following order To enable fastboot, type the following at the prompt Displaying and Setting the Fastboot ModeTo disable fastboot, type the following at the prompt Address is for the system’s built-in LAN Displaying the LAN Station AddressDisplaying System Information Displaying PIM Information 204 Glossary Bootstrap service See bootGlossary 207 208 Iconify See iconize 210 Mouse pointer See pointer Option See command optionScsi See Small Computer System In- terface Root See superuserSystem name See internet protocol address Working directory See current work- ing directory Utility See utility program215 216 217 218 219 220 221 222 223 224 225 226 227 228 229 230 231 232 Index Device files Scsi ID,, 23 Scsi ports Title bar,, 214 transceiver