Troubleshooting | HP C100/110 specification

Using Your CD-ROM Drive

Troubleshooting

Troubleshooting

If you have trouble with any of these procedures for using your CD-ROM drive, see Chapter 6 of this book, “Solving Problems.”

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HP C100/110 manual Troubleshooting

Contents

HP Part No. A4200-90014 Edition E0995 Model C100/110 Owner’s GuidePage Contents Monitors Keyboards Operating the CD-ROM Drive Using Your CD-ROM Drive Operating the DDS Tape Drive Using Your Digital Data Storage DDS Tape Drive Operating the Floppy Drive Using Your 3.5-Inch Floppy Disk Drive Safety and Regulatory Statements Solving Problems Changing Your Workstation’s Hardware Conﬁguration Replacing the Battery Changing Your Monitor Type Scsi Connections Boot Console Interface Displaying the Current Memory Conﬁguration Figures Xiii Xiv Tables Xvi System Overview System Overview Product Description This workstation has the following key features EISA/GSC System Unit Front Panel Controls System Unit Front Panel Controls and LEDs Power LED System Power SwitchUse the Power switch to power the system unit on and off Power LED lights when the system unit power is on Next to the system LEDs are the following audio controls Removable Storage DevicesAudio Controls System Unit Rear Panel Connectors Security Loop System Unit Rear Panel Connectors Audio Connectors Audio Electrical Speciﬁcations Signal to NoiseFrequency Response 25-20,000 Hz Input Sensitivity/Impedance Max Output Level/Impedance HP Parallel I/O Connector Keyboard ConnectorsNetwork Connectors Serial I/O Connectors Serial I/O Pins Pin No Signal Description Scsi Connectors TOC Button Power Cord Connector You can use one of two HP monitors with your workstation Monitors Keyboard Differences Keyboards PS2 Keyboard and ITF Keyboard Equivalent Keys PS/2 Keycap Symbol ITF Keycap Symbol Keyboards Pointing Devices Operating System Overview Lanic ID Important Information You Need to Note Lanic ID in this example is 0800091595EE Terminal ControlYou will see a table similar to Table Scsi ID and Device File Information for HP-UX Default device ﬁle names for your drives are listed belowDevice CD-ROM drive IP Address and Subnetwork Mask Information For installation on a system permitting long file namesFor installation on a system requiring short file names Mail Networking OverviewTelnet Man telnet Rcp RloginFtp Setting Up Your Printer Setting Up Your Printer Gathering Printer Information Opening the General Toolbox Setting Up a Local Printer Using SAMOpening the Toolbox Subpanel Executing the SAM Icon Opening the SystemAdmin Toolbox Click on Printer/Model Interface Setting Up a Local Printer Using SAM Lp -dprintername .vueprofile Lp .vueprofile Usr/sbin/inetd.conf Setting Up Your Printer for Network PrintingEtc/inetd.conf Usr/sbin/reboot Etc/reboot Man lp Printing a File If you have problems printing, check the following Solving Printer Problems Using Your CD-ROM Drive Using Your CD-ROM Drive CD-ROM Drive CD-ROM Drive and CD-ROM Media Descriptions CD-ROM Drive Controls and Features Controls and Features Control/Feature Purpose CD-ROM Drive Operating Controls and Features Caring for CD-ROM Discs CD-ROM Media Loading and Unloading a CD-ROM in the Disc Tray Operating the CD-ROM DriveDisc Tray Description CD-ROM Disc Tray Placing a CD-ROM Disc in a Horizontally Mounted Drive Loading a CD-ROM Disc in a Horizontally Mounted Drive Removing a CD-ROM Disc From a Horizontally Mounted Drive Unloading a CD-ROM Disc in a Horizontally Mounted Drive Releasing the Disc Holder Retainers To load a disc in the CD-ROM drive, follow these stepsLoading a CD-ROM Disc in a Vertically Mounted Drive Placing a CD-ROM Disc in a Vertically Mounted Drive Removing a CD-ROM Disc From a Vertically Mounted Drive Unloading a CD-ROM Disc in a Vertically Mounted Drive Etc/ioscan -d scsi Verifying the CD-ROM Drive Operation Usr/sbin/ioscan -d sdisk If you receive this message, go to , Solving Problems Using Device Files Mounting and Unmounting a CD-ROM Disc Mounting a CD-ROM Disc Using SAM Toolbox Arrow From the Actions menu, click on Add a Hard Disk Drive Peripheral DevicesSystems Unmounting a CD-ROM Disc Using SAM Following screen message appears Disks and File Systems window opens. Double-click on CD-ROMFloppy, and Hard Disks Reading the Busy Light Defective disc Troubleshooting Troubleshooting Using Your Digital Data Storage DDS Tape Drive Using Your Digital Data Storage DDS Tape Drive DDS Drive Controls and Indicators Controls and IndicatorsDDS Tape Drive and Data Cassette Descriptions DDS Drive LEDs LED Warning Conditions DDS Tape Drive LED Display Codes Media Life Data Cassettes Media Restrictions Setting the Write-Protect Tab on a Data CassetteCleaning the Tape Heads Push tab right for write Push tab left for write-protect Setting the Write-Protect Tab on a DDS Tape Loading and Unloading a Data Cassette Operating the DDS Tape DriveLoading and Unloading a Data Cassette Verifying the DDS Tape Drive Operation If you are using HP-UX 10.0, enter the followingEtc/ioscan -d scsi Usr/sbin/ioscan -d stape Device Files Data Compression Device Files No Data Compression Writing to a Data Cassette Archiving Data in Compressed and Noncompressed Mode Listing the Files on a Data Cassette Restoring Files from a Data Cassette to Your SystemTerminal window opens Tar -cvf /dev/rmt/3m pathname Media Interchangeability Restrictions Further Command InformationTar -tvf /dev/rmt/3m Man tar Troubleshooting Ordering Information Using Your 3.5-Inch Floppy Disk Drive Using Your 3.5-Inch Floppy Disk Drive Setting the Write-Protect Tab on a Floppy Diskette Using the Floppy DisketteSetting the Write-Protect Tab on a Diskette Inserting and Removing a Floppy Diskette Inserting and Removing a Diskette Etc/ioscan for Verifying the Floppy Drive ConfigurationOperating the Floppy Drive Dev/rfloppy/c20Ad1s0 Mediainit -i 2 /dev/rfloppy/c20Ad1s0 Formatting a New Diskette Saving Files to a Floppy Diskette Transferring Data To and From a Floppy Diskette Tar -cvf /dev/rfloppy/c20Ad1s0 pathname Restoring Files from a Floppy Diskette to Your System Tar -tvf /dev/rfloppy/c20Ad1s0 Listing the Files on a Floppy DisketteTar -xvf /dev/rfloppy/c20Ad1s0 pathname For More Information Configuring the Floppy Driver Troubleshooting Ordering Information Solving Problems Solving Problems Problems with Powering Up the System Common Problems and SolutionsPower Up Problems Problem Solution Problems with the 802.3 Network Problems Loading and Booting the Operating SystemWork and offers solutions Problems Loading and Booting the Operating System Problems Using a Hard Disk Drive Problems Using a Hard Disk DriveDrive and offers solutions Problems Using the CD-ROM Drive Problems Using the CD-ROM Drive Problems Using the DDS Tape Drive Problems Using the DDS Tape DriveTape drive and offers solutions Problems Using the Floppy Disk Drive Problems Using the Floppy Disk Drive Dealing with a Boot Failure Man cstm Man mstm Man xstm Running System Verification Tests Following screen appears Cstm Following messages appear Cstm verify all Safety and Regulatory Statements 106 Federal Communications Commission FCC Emissions Regulations Acoustics Emissions Regulations ComplianceVcci Class 2 ITE Regulation On Noise Declaration For Machines -3. Gsgv Electrostatic Discharge ESD Precautions This equipment conforms to the following safety standards Safety Statement Laser Safety Statement U.S.A. Only 112 Changing Your Workstation’s Hardware Configuration Also, read the ESD Precautions in Appendix a of this guide Usr/sbin/ioscan -f Checking the Scsi IDs 116 Preparing Your Workstation Removing the Floor Stand Installing Storage Devices Came with your device Preparing to Install Your Storage Device Tray Supported Devices Conditions Position Disk Tray Positions Storage Conﬁgurations Mounting the Storage Device Slides Mounting the Disk Shield Storage Device Cable RoutingDisk Shield Removing the Storage Tray Removing the Disk Tray Removing a Disk Filler Panel Installing a CD-ROM or a DDS-Format Tape Drive 126 Installing a Floppy Drive Installing a Floppy Drive Perform the following procedure to install a hard disk drive Installing a Hard Disk Drive in Position Installing a Hard Disk Drive in Position Removing the Disk Interconnect Board Installing a Hard Disk Drive in Position 3 or Position Installing a Hard Disk Drive Installing the Disk Interconnect Board Replacing the Storage Tray Installing the Storage Tray Assembly 135 Configuring a Hard Disk Drive 137 138 Removing Main Tray Assembly Removing the Main Tray Assembly 140 Replacing the Main Tray Assembly Replacing the Main Tray Assembly 142 Installing Additional memory Number Conﬁguration Pair Memory Module Location Installing Memory Cards EISA/GSC Slots from Outside the System Unit Installing an Eisa or GSC Option Board Graphics Paths Removing the Eisa Retainer Installing the Option BoardRotating the Fan Removing the Eisa Slider and Blank Plate Installing an Option Board Installing the Eisa Retainer and Eisa Slider Securing the Fan Removing the Battery Replacing the Battery Changing Your Monitor Type Setting the Monitor Type from the Boot Console InterfaceSetting the Monitor Type at Power On 156 Scsi Connections 158 Fast, Wide Differential Scsi Bus DifferencesAddress 7 is reserved for host controller use on both buses Priority Address Bus Cables Scsi Restrictions Scsi Configuration Constraints Connectors and TerminatorsUse the following cables Following cables Fast, Wide Differential Scsi Bus Configuration Constraints Single-Ended SCSI-2 Bus Configuration ConstraintsSingle-Ended SCSI-2 Bus Conﬁguration Constraints Maximum Number of SCSI-2 Devices Fast, Wide Differential Scsi Bus Conﬁguration Constraints Single-Ended SCSI-2 Bus Length Determining Scsi Bus Length 166 Fast, Wide Differential Scsi Bus Length Assigning Scsi Device IDs 169 170 Single-Ended Standard System Scsi Device IDs External Device Drives Fast, Wide Differential Scsi IDs System contains two 2 Scsi connectors Connecting to the Scsi PortsRear Panel Scsi Connectors without Terminators System Scsi Port Connection 174 Boot Console Interface 176 Boot Console Interface Features 178 179 To access the boot console interface, follow these steps Accessing the Boot Console Interface Booting Your Workstation ISL hpux /SYSBCKUP for ISL hpux /stand/vmunix.prev for Ctrl Searching for Bootable MediaWhere devicetype is one of the following Resetting Your Workstation Type Speciﬁcation Format Displaying and Setting PathsMnemonic Style Notation 186 Monitor Command Displaying and Setting the Monitor TypeCorrect usage for setting the graphics conﬁguration is Where valid graphicspath parameters are This example, the graphics cards are conﬁgured as follows Displaying the Current Monitor ConfigurationThis places you in the Conﬁguration Menu. From here type Monitor Information Setting the Monitor Type 190 191 192 193 This places you in the Information Menu. From here type Displaying the Current Memory Configuration SMC Sample Output 196 Following table appears Displaying the Status of the Eisa Slots Where state is on or off Setting the Auto Boot and Auto Search Flags Autosearch searches for devices in the following order To enable fastboot, type the following at the prompt Displaying and Setting the Fastboot ModeTo disable fastboot, type the following at the prompt Address is for the system’s built-in LAN Displaying the LAN Station Address Displaying System Information Displaying PIM Information 204 Glossary Bootstrap service See boot Glossary 207 208 Iconify See iconize 210 Mouse pointer See pointer Option See command option Scsi See Small Computer System In- terface Root See superuser System name See internet protocol address Working directory See current work- ing directory Utility See utility program 215 216 217 218 219 220 221 222 223 224 225 226 227 228 229 230 231 232 Index Device files Scsi ID,, 23 Scsi ports Title bar,, 214 transceiver