Problems Using the CD-ROM Drive | HP C100/110 guide

Solving Problems

Common Problems and Solutions

Problems Using the CD-ROM Drive

Table 10 describes a possible problem you may encounter when you use the CD-ROM drive and offers a solution.

Table 10	Problems Using the CD-ROM Drive

	Problem	Solution

	The CD-ROM drive	Re-enter the commands and make sure that you have typed
	does not respond to com-	them correctly.
	mands.
		Make sure that the system can communicate with the drive
		as described in "Checking the SCSI IDs" in Appendix B.
		Follow the instructions in the section "Running the System
		Veriﬁcatin Tests" in this chapter to verify that the CD-ROM
		drive is functioning properly.

	If problems persist, contact your system administrator or call your designated service
	representative

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HP C100/110 manual Problems Using the CD-ROM Drive

Contents

Model C100/110 Owner’s Guide HP Part No. A4200-90014 Edition E0995Page Contents Monitors Keyboards Using Your CD-ROM Drive Operating the CD-ROM Drive Using Your Digital Data Storage DDS Tape Drive Operating the DDS Tape Drive Using Your 3.5-Inch Floppy Disk Drive Operating the Floppy Drive Solving Problems Safety and Regulatory Statements Replacing the Battery Changing Your Monitor Type Changing Your Workstation’s Hardware Conﬁguration Boot Console Interface Scsi Connections Displaying the Current Memory Conﬁguration Figures Xiii Xiv Tables Xvi System Overview System Overview This workstation has the following key features Product Description EISA/GSC System Unit Front Panel Controls and LEDs System Unit Front Panel Controls Use the Power switch to power the system unit on and off System Power SwitchPower LED Power LED lights when the system unit power is on Removable Storage Devices Audio ControlsNext to the system LEDs are the following audio controls System Unit Rear Panel Connectors System Unit Rear Panel Connectors Security Loop Audio Connectors Frequency Response 25-20,000 Hz Input Sensitivity/Impedance Signal to NoiseAudio Electrical Speciﬁcations Max Output Level/Impedance Network Connectors Keyboard ConnectorsHP Parallel I/O Connector Serial I/O Connectors Scsi Connectors Serial I/O Pins Pin No Signal Description Power Cord Connector TOC Button Monitors You can use one of two HP monitors with your workstation Keyboards Keyboard Differences PS/2 Keycap Symbol ITF Keycap Symbol PS2 Keyboard and ITF Keyboard Equivalent Keys Keyboards Pointing Devices Operating System Overview Important Information You Need to Note Lanic ID Terminal Control You will see a table similar to TableLanic ID in this example is 0800091595EE Device Default device ﬁle names for your drives are listed belowScsi ID and Device File Information for HP-UX CD-ROM drive For installation on a system permitting long file names For installation on a system requiring short file namesIP Address and Subnetwork Mask Information Telnet Networking OverviewMail Man telnet Rlogin FtpRcp Setting Up Your Printer Setting Up Your Printer Gathering Printer Information Setting Up a Local Printer Using SAM Opening the Toolbox SubpanelOpening the General Toolbox Opening the SystemAdmin Toolbox Executing the SAM Icon Click on Printer/Model Interface Setting Up a Local Printer Using SAM Lp .vueprofile Lp -dprintername .vueprofile Setting Up Your Printer for Network Printing Etc/inetd.confUsr/sbin/inetd.conf Etc/reboot Usr/sbin/reboot Printing a File Man lp Solving Printer Problems If you have problems printing, check the following Using Your CD-ROM Drive Using Your CD-ROM Drive CD-ROM Drive and CD-ROM Media Descriptions CD-ROM Drive Controls and Features CD-ROM Drive Controls and Features CD-ROM Drive Operating Controls and Features Control/Feature Purpose CD-ROM Media Caring for CD-ROM Discs Disc Tray Description Operating the CD-ROM DriveLoading and Unloading a CD-ROM in the Disc Tray CD-ROM Disc Tray Loading a CD-ROM Disc in a Horizontally Mounted Drive Placing a CD-ROM Disc in a Horizontally Mounted Drive Unloading a CD-ROM Disc in a Horizontally Mounted Drive Removing a CD-ROM Disc From a Horizontally Mounted Drive To load a disc in the CD-ROM drive, follow these steps Loading a CD-ROM Disc in a Vertically Mounted DriveReleasing the Disc Holder Retainers Placing a CD-ROM Disc in a Vertically Mounted Drive Unloading a CD-ROM Disc in a Vertically Mounted Drive Removing a CD-ROM Disc From a Vertically Mounted Drive Verifying the CD-ROM Drive Operation Etc/ioscan -d scsi Usr/sbin/ioscan -d sdisk Using Device Files If you receive this message, go to , Solving Problems Mounting a CD-ROM Disc Using SAM Mounting and Unmounting a CD-ROM Disc Toolbox Arrow Peripheral Devices SystemsFrom the Actions menu, click on Add a Hard Disk Drive Unmounting a CD-ROM Disc Using SAM Disks and File Systems window opens. Double-click on CD-ROM Floppy, and Hard DisksFollowing screen message appears Reading the Busy Light Defective disc Troubleshooting Troubleshooting Using Your Digital Data Storage DDS Tape Drive Using Your Digital Data Storage DDS Tape Drive DDS Tape Drive and Data Cassette Descriptions Controls and IndicatorsDDS Drive Controls and Indicators DDS Drive LEDs DDS Tape Drive LED Display Codes LED Warning Conditions Data Cassettes Media Life Setting the Write-Protect Tab on a Data Cassette Cleaning the Tape HeadsMedia Restrictions Setting the Write-Protect Tab on a DDS Tape Push tab right for write Push tab left for write-protect Operating the DDS Tape Drive Loading and Unloading a Data CassetteLoading and Unloading a Data Cassette Etc/ioscan -d scsi If you are using HP-UX 10.0, enter the followingVerifying the DDS Tape Drive Operation Usr/sbin/ioscan -d stape Device Files No Data Compression Device Files Data Compression Archiving Data in Compressed and Noncompressed Mode Writing to a Data Cassette Terminal window opens Restoring Files from a Data Cassette to Your SystemListing the Files on a Data Cassette Tar -cvf /dev/rmt/3m pathname Tar -tvf /dev/rmt/3m Further Command InformationMedia Interchangeability Restrictions Man tar Troubleshooting Ordering Information Using Your 3.5-Inch Floppy Disk Drive Using Your 3.5-Inch Floppy Disk Drive Using the Floppy Diskette Setting the Write-Protect Tab on a DisketteSetting the Write-Protect Tab on a Floppy Diskette Inserting and Removing a Diskette Inserting and Removing a Floppy Diskette Verifying the Floppy Drive Configuration Operating the Floppy DriveEtc/ioscan for Dev/rfloppy/c20Ad1s0 Formatting a New Diskette Mediainit -i 2 /dev/rfloppy/c20Ad1s0 Transferring Data To and From a Floppy Diskette Saving Files to a Floppy Diskette Restoring Files from a Floppy Diskette to Your System Tar -cvf /dev/rfloppy/c20Ad1s0 pathname Listing the Files on a Floppy Diskette Tar -xvf /dev/rfloppy/c20Ad1s0 pathnameTar -tvf /dev/rfloppy/c20Ad1s0 For More Information Configuring the Floppy Driver Troubleshooting Ordering Information Solving Problems Solving Problems Power Up Problems Common Problems and SolutionsProblems with Powering Up the System Problem Solution Work and offers solutions Problems Loading and Booting the Operating SystemProblems with the 802.3 Network Problems Loading and Booting the Operating System Problems Using a Hard Disk Drive Drive and offers solutionsProblems Using a Hard Disk Drive Problems Using the CD-ROM Drive Problems Using the CD-ROM Drive Problems Using the DDS Tape Drive Tape drive and offers solutionsProblems Using the DDS Tape Drive Problems Using the Floppy Disk Drive Problems Using the Floppy Disk Drive Dealing with a Boot Failure Running System Verification Tests Man cstm Man mstm Man xstm Cstm Following screen appears Cstm verify all Following messages appear Safety and Regulatory Statements 106 Emissions Regulations Federal Communications Commission FCC Vcci Class 2 ITE Emissions Regulations ComplianceAcoustics Regulation On Noise Declaration For Machines -3. Gsgv Electrostatic Discharge ESD Precautions Safety Statement This equipment conforms to the following safety standards Laser Safety Statement U.S.A. Only 112 Changing Your Workstation’s Hardware Configuration Also, read the ESD Precautions in Appendix a of this guide Checking the Scsi IDs Usr/sbin/ioscan -f 116 Preparing Your Workstation Removing the Floor Stand Installing Storage Devices Preparing to Install Your Storage Device Came with your device Disk Tray Positions Storage Conﬁgurations Tray Supported Devices Conditions Position Mounting the Storage Device Slides Storage Device Cable Routing Disk ShieldMounting the Disk Shield Removing the Disk Tray Removing the Storage Tray Installing a CD-ROM or a DDS-Format Tape Drive Removing a Disk Filler Panel 126 Installing a Floppy Drive Installing a Floppy Drive Installing a Hard Disk Drive in Position Perform the following procedure to install a hard disk drive Installing a Hard Disk Drive in Position Installing a Hard Disk Drive in Position 3 or Position Removing the Disk Interconnect Board Installing a Hard Disk Drive Installing the Disk Interconnect Board Installing the Storage Tray Assembly Replacing the Storage Tray 135 Configuring a Hard Disk Drive 137 138 Removing the Main Tray Assembly Removing Main Tray Assembly 140 Replacing the Main Tray Assembly Replacing the Main Tray Assembly 142 Installing Additional memory Conﬁguration Pair Number Memory Module Location Installing Memory Cards Installing an Eisa or GSC Option Board EISA/GSC Slots from Outside the System Unit Graphics Paths Installing the Option Board Rotating the FanRemoving the Eisa Retainer Removing the Eisa Slider and Blank Plate Installing an Option Board Installing the Eisa Retainer and Eisa Slider Securing the Fan Replacing the Battery Removing the Battery Setting the Monitor Type from the Boot Console Interface Setting the Monitor Type at Power OnChanging Your Monitor Type 156 Scsi Connections 158 Scsi Bus Differences Address 7 is reserved for host controller use on both busesFast, Wide Differential Priority Address Bus Scsi Restrictions Cables Use the following cables Connectors and TerminatorsScsi Configuration Constraints Following cables Single-Ended SCSI-2 Bus Conﬁguration Constraints Single-Ended SCSI-2 Bus Configuration ConstraintsFast, Wide Differential Scsi Bus Configuration Constraints Maximum Number of SCSI-2 Devices Fast, Wide Differential Scsi Bus Conﬁguration Constraints Determining Scsi Bus Length Single-Ended SCSI-2 Bus Length 166 Fast, Wide Differential Scsi Bus Length Assigning Scsi Device IDs 169 Single-Ended Standard System Scsi Device IDs 170 External Device Drives Fast, Wide Differential Scsi IDs Rear Panel Scsi Connectors without Terminators Connecting to the Scsi PortsSystem contains two 2 Scsi connectors System Scsi Port Connection 174 Boot Console Interface 176 Boot Console Interface Features 178 179 Accessing the Boot Console Interface To access the boot console interface, follow these steps Booting Your Workstation ISL hpux /SYSBCKUP for ISL hpux /stand/vmunix.prev for Searching for Bootable Media Where devicetype is one of the followingCtrl Resetting Your Workstation Displaying and Setting Paths Mnemonic Style NotationType Speciﬁcation Format 186 Correct usage for setting the graphics conﬁguration is Displaying and Setting the Monitor TypeMonitor Command Where valid graphicspath parameters are Displaying the Current Monitor Configuration This places you in the Conﬁguration Menu. From here typeThis example, the graphics cards are conﬁgured as follows Setting the Monitor Type Monitor Information 190 191 192 193 Displaying the Current Memory Configuration This places you in the Information Menu. From here type Sample Output SMC 196 Displaying the Status of the Eisa Slots Following table appears Setting the Auto Boot and Auto Search Flags Where state is on or off Autosearch searches for devices in the following order Displaying and Setting the Fastboot Mode To disable fastboot, type the following at the promptTo enable fastboot, type the following at the prompt Displaying the LAN Station Address Address is for the system’s built-in LAN Displaying System Information Displaying PIM Information 204 Bootstrap service See boot Glossary Glossary 207 208 Iconify See iconize 210 Option See command option Mouse pointer See pointer Root See superuser Scsi See Small Computer System In- terface System name See internet protocol address Utility See utility program Working directory See current work- ing directory 215 216 217 218 219 220 221 222 223 224 225 226 227 228 229 230 231 232 Index Device files Scsi ID,, 23 Scsi ports Title bar,, 214 transceiver