Remove shipping locks from cartridges ......................................

172

Replace [color] .......................................................................

172

Scanner error #, Turn off then on ..............................................

172

Scanner reserved for PC scan ...................................................

173

Scanning error Cannot connect .................................................

173

Settings cleared ......................................................................

173

Unexpected size in tray # Load <size> Press [OK] ......................

173

Unsupported <color> Press [OK] to continue ...............................

174

Used <color> in use ................................................................

174

Used [color] installed, to accept press OK ..................................

174

Used supplies in use ................................................................

174

Yellow Cartridge Low ..............................................................

174

Yellow in wrong position ..........................................................

175

Yellow Very Low .....................................................................

175

Event-log messages ...............................................................................................

175

Print the event log ...................................................................................

176

Event log messages ................................................................................

176

Clear jams ..........................................................................................................................

180

Common causes of jams ........................................................................................

180

Jam locations ........................................................................................................

180

Clear jams from the document feeder ......................................................................

181

Clear jams in Tray 1 ..............................................................................................

183

Clear jams in Tray 2 ..............................................................................................

186

Clear jams in the fuser area ...................................................................................

187

Clear jams in the output bin ....................................................................................

188

Clear jams in the duplexer (duplexing models only) ...................................................

189

Solve paper-handling problems ..............................................................................................

191

The product picks up multiple sheets of paper ...........................................................

191

The product does not pick up paper ........................................................................

191

Solve image-quality problems ................................................................................................

192

Print quality examples ............................................................................................

192

Color image defects ..............................................................................................

196

Clean the product ................................................................................................................

198

Clean the pickup and separation rollers ...................................................................

198

Clean the paper path ............................................................................................

198

Clean the paper path from the product control panel ..................................

198

Clean the scanner glass strip and platen ..................................................................

199

Clean the document feeder pickup rollers and separation pad ....................................

200

Clean the touch screen ..........................................................................................

201

Solve performance problems .................................................................................................

202

Factors affecting print performance .........................................................................

202

x

ENWW