Open the secondary service menu

1.Make sure the product is in the Ready state.

2.Touch the Setup button.

3.Simultaneously touch the Left Arrow button and the Cancel button.

4.Touch the Setup button.

5.Open the 2ndry Service menu.

6.Use the arrow keys to scroll through the menu.

Secondary service menu structure

Table 2-9Secondary service menu

Menu item

Sub-menu item

Description

 

 

 

 

 

Service Reports

Cont. Self-Test

This item prints a continuous configuration page.

 

 

 

 

 

Extended Keymap (fax/

This item prints an extended key map for the alphanumeric keypad on the

 

memory-card models only)

control panel.

 

 

 

 

 

 

Error Report

This item prints an error report.

 

 

 

 

 

Scan Calibration

Calibrate

This item calibrates the product.

 

 

Corrected

 

 

 

Tables

 

 

 

Test

 

 

 

 

 

Location

A list of available locations

This item sets certain product parameters that are dependent on the

 

displays

location, such as the default paper size and the symbol set.

 

 

 

Scroll to the appropriate location and select Yes to set the location. The

 

 

product automatically restarts after you change the location.

 

 

 

Dispaly Test

 

This test verifies that the LEDs and characters on the control-panel display

 

 

function correctly.

 

 

 

At the beginning of the test, each of the LEDs is turned on one-at-time.

 

 

Touch OK to continue to the next LED.

 

 

 

After the LED test is complete, the character test begins by testing the

 

 

pixels on each line. Then, each of the 255 characters is displayed in

 

 

groups of 16. Touch OK to continue to the next group of 16 characters.

 

 

You can cancel the test at any time by touching Cancel

.

 

 

 

Button Test

 

This test verifies that the control-panel buttons function correctly. The

 

 

display prompts you to touch each button.

 

 

 

 

 

Show Firmware Version

 

This item shows the current date code of the firmware.

 

 

 

 

Ethernet Reset (network models

 

This item resets the ethernet driver. This should be used when the network

only)

 

is not accessible. This is a low-level, internal reset and does not affect

 

 

network settings.

 

 

 

 

 

212 Chapter 2 Solve problems

ENWW