Table 2-7

Event-log messages (continued)

 

 

Event code

Description

 

 

59.3000

Fuser motor startup error

 

 

59.4000

Fuser motor error

 

 

59.5000

Image drum motor startup error—black

 

 

59.5300

Image drum motor startup error—yellow

 

 

59.6000

Image drum motor rotation error—black

 

 

59.6300

Image drum motor rotation error—yellow

 

 

59.7000

Black developer motor startup error

 

 

59.7300

Yellow developer motor startup error

 

 

59.8000

Black developer motor rotation error

 

 

59.8300

Yellow developer motor rotation error

 

 

59.9000

ITB motor start error

 

 

Table 2-8

Event-log-only messages

 

 

 

 

Event code

Description

Solution

 

 

 

20.0000

Memory out

1. Turn off the power by using the power switch, and then wait at least 30

 

 

seconds.

 

 

2. Turn on the power and wait for the product to initialize.

 

 

If the error persists, break the job into smaller jobs that contain fewer pages.

 

 

If the error persists, update the firmware.

 

 

NOTE: For memory-card models, adding memory to the DIMM slot might

 

 

help solve this problem.

 

 

 

54.0100

Environmental sensor error

Verify that the DC controller connectors are firmly connected.

 

 

If the error persists, replace the temperature/humidity sensor.

 

 

If the error persists, replace the DC controller.

 

 

 

178 Chapter 2 Solve problems

ENWW