Print speeds ...........................................................................................

203

The product does not print or it prints slowly .............................................................

204

The product does not print .......................................................................

204

The product prints slowly .........................................................................

205

Solve product connectivity problems .......................................................................................

206

Solve direct-connect problems .................................................................................

206

Solve network problems .........................................................................................

206

Poor physical connection .........................................................................

206

The computer is using the incorrect IP address for the product ......................

206

The computer is unable to communicate with the product ............................

207

The product is using incorrect link and duplex settings for the network ..........

207

New software programs might be causing compatibility problems ................

207

The computer or workstation might be set up incorrectly ..............................

207

The product is disabled, or other network settings are incorrect ....................

207

Solve wireless network problems .............................................................................

207

Wireless connectivity checklist .................................................................

208

The control panel displays the message: The wireless feature on this product

 

has been turned off ................................................................................

208

The product does not print after the wireless configuration completes ............

208

The product does not print, and the computer has a third-party firewall

 

installed ................................................................................................

209

The wireless connection does not work after moving the wireless router or

 

product .................................................................................................

209

Cannot connect more computers to the wireless product ..............................

209

The wireless product loses communication when connected to a VPN ...........

210

The network does not appear in the wireless networks list ...........................

210

The wireless network is not functioning ......................................................

210

Service mode functions .........................................................................................................

211

Service menu ........................................................................................................

211

Service menu settings ..............................................................................

211

Secondary service menu ........................................................................................

211

Open the secondary service menu ............................................................

212

Secondary service menu structure .............................................................

212

Product resets .......................................................................................................

213

Restore the factory-set defaults .................................................................

213

NVRAM initialization ..............................................................................

213

Solve fax problems ...............................................................................................................

215

Fax troubleshooting checklist ..................................................................................

215

Fax error messages ...............................................................................................

217

Communication error. .............................................................................

217

Document feeder door is open. Canceled fax. ...........................................

217

ENWW

xi