Print the Service Page
1.Touch the Setup button.
2.Open the Reports menu.
3.Touch the Service Page item.
Clean the paper path
To clean the paper path, process a cleaning page.
Print the cleaning page
1.Touch the Setup button.
2.Open the Service menu.
3.Touch the Cleaning Page item.
Repetitive image defects
If the product output has a consistent, repetitive defect, then use the table in this section to determine which part needs to be replaced based on the measured distance between the repetitions of the defect.
NOTE: The following table replaces the graphical repetitive defect ruler. You can make your own ruler by using these measurements. For the most accurate results, use a metric ruler.
Table
Distance between identical | Component | Notes |
defects |
|
|
|
|
|
22 mm (0.87 in) | Developer roller | Replace the toner cartridge. |
|
|
|
38 mm (1.5 in) | Primary charging roller | Replace the toner cartridge. |
|
|
|
44.0 mm (1.73 in) | Registration roller | Clean the roller. If dirt still displays on the page, replace |
|
| the registration unit. |
|
|
|
58 mm (2.3 in) | Fuser sleeve | Process a cleaning page. If dirt still displays on the page, |
|
| replace the fuser. |
|
|
|
58 mm (2.3 in) | Transfer roller | Replace the secondary transfer feed unit. |
|
|
|
63 mm (2.5 in) | Preasure roller (one rotation) | Process a cleaning page. If dirt still displays on the page, |
|
| replace the fuser. |
|
|
|
75 mm (2.9 in) | OPC drum | Replace the toner cartridge. |
|
|
|
78 mm (3 in) | ITB | Calibrate the product. If dirt still displays on the page, |
|
| replace the ITB unit. |
|
|
|
136 Chapter 2 Solve problems | ENWW |