The Fax is busy. message displays

●Try sending the fax again.

●Call the recipient to ensure that the fax machine is on and ready.

●Check that you are dialing the correct fax number.

●Check for a dial tone on the phone line by using the Start Fax button.

●Make sure that the phone is working by disconnecting the product, plugging in a telephone to the phone line, and making a voice call.

●Connect the product phone cord into a jack for another phone line, and try sending the fax again.

●Try a different phone cord.

●Send the fax at a later time.

●If the error persists, contact HP. See www.hp.com/go/LJColorMFPM375 or www.hp.com/go/ LJColorMFPM475 or the support flyer that came in the product box.

The No fax answer. message displays

●Try to resend the fax.

●Call the recipient to ensure that the fax machine is on and ready.

●Check that you are dialing the correct fax number.

●Unplug the product telephone cord from the wall, connect a telephone, and try making a voice call.

●Connect the product phone cord into a jack for another phone line.

●Try a different phone cord.

●Make sure that the phone cord from the wall telephone jack is plugged into the line port.

●Check the phone line by using the Run Fax Test option from the Service menu on the control panel.

a.Touch the Setup button.

b.Open the Service menu.

c.Open the Fax Service menu.

d.Select the Run Fax Test item.

●If the error persists, contact HP. See www.hp.com/go/LJColorMFPM375 or www.hp.com/go/ LJColorMFPM475 or the support flyer that came in the product box.

ENWW

Solve fax problems 229