Service mode functions

Service menu

Use the control-panel Service menu to troubleshoot product problems.

Service menu settings

The Service menu is used to calibrate, restore factory default settings, and clean the print paper path.

The following Service menu items are available:

Fax Service—used to test, diagnose, and maintain the fax functionality.

Cleaning Page—used to remove dust and toner from the print paper path

PowerSave Time—used to configure the amount of idle time before the engine enters sleep mode

USB Speed—used to set the USB speed

Less Paper Curl—used to decrease the fuser temperature, which can reduce paper curl

Archive Print—used to decrease the likelihood of toner smearing on a print job

Restore Defaults—used to reset all customer-accessible menu settings back to the factory default settings (except language) via the control panel or software

NOTE: This menu item does not reset factory-settable settings, including formatter number, page counts, factory paper settings, language, and so on.

Secondary service menu

Accessing the Secondary service menu requires touching the Left Arrow button and the Cancel button on the touchscreen when they are not illuminated. Use the figure below to locate these buttons on the touchscreen.

Figure 2-17Control-panel test

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Service mode functions 211