2 Solve problems

To use the information in this chapter, you should have a basic understanding of the HP LaserJet printing process. Explanations of each mechanical assembly, the printer systems, and the basic theory of operation are contained in LASERJET PRO 300/400 COLOR MFP Theory of Operation. Do not perform any of these troubleshooting processes unless you understand the function of each product component.

●Solve problems checklist

●Menu map

●Troubleshooting process

●Troubleshooting tools

●Clear jams

●Solve paper-handling problems

●Solve image-quality problems

●Clean the product

●Solve performance problems

●Solve product connectivity problems

●Service mode functions

●Solve fax problems

●Product updates

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