Problem

Cause

Solution

The colors on the printed page do not

The colors on your computer monitor

See the product user guide.

match the colors as they appear on the

might differ from the device output.

 

screen.

If extremely light colors or extremely

If possible, avoid using extremely light

 

 

dark colors on-screen are not printing,

or extremely dark colors.

 

your software program might interpret

 

 

extremely light colors as white or

 

AaBbCc

extremely dark colors as black.

 

 

 

AaBbCc

The media might not meet HP

Use a different paper, such as high-

AaBbCc

specifications.

quality paper that is intended for color

AaBbCc

AaBbCc

 

laser printers.

The finish on the printed color page is

The media might be too rough.

Use a smooth paper or print media,

inconsistent.

 

such as a high-quality paper that is

 

 

made for color laser printers. Generally,

 

 

smoother media produces better the

 

 

results.

ENWW

Solve image-quality problems 197