IBM 2142, 2140 manual Home Director Troubleshooting, Do not

Note

Dim control is for incandescent lighting only. Dimnot controlbe must used for fluorescent lighting or for appliances.

Home Director Troubleshooting

Refer to the Home Director On-line help information and troubleshooting aids.

Things

to

Check:

Make

sure

the

Serial

Interface

Module

is

plugged into

a

working

outlet.

If

the

outlet

is

controlled

by

a

switch, make

sure

the

switch

is

on.

Do not

connect the

Serial

Interface

Module

into a surge protector. The

surge

protector

will block signals from the

computer

to

the

power

lines.

Make

sure

the

House Code is set correctly in the Home Director

software and that the physical modules address code matches the

software

setting.

Make

sure

the

Serial interface is configured to the

correct

COM

port.

Make

sure

the

module

you

are trying

to control

is

fully

plugged

into

the

wall

outlet

and

that the switch for the

appliance

or

light

you

are

trying to

control is in the on position

and

it

works

when

plugged

directly

into

a

working

wall

outlet.

Make

sure

the

device modulenot pluggedis

into

a

surge

protector.

Power

line

noise

can cause solid or intermittent failures.

Check

these and

similar items

to

see

if

they

are

operating

when the

problem

occurs:

–

Baby

monitors that

transmit

over

the

power line

–

Blenders

–

Electric

carving

knives

–Electric hair dryers

–Electric motors

–Electric shavers

–Floor scrubbers

–Food processors

–Laser printers

–Mixers

–Vacuum cleaners

–	Wireless		doorbells that use the power line
–	Wireless		intercoms in		transmit (talk)		mode
If	the	COM	port	tests	correctly	and	you	can not control any modules,
unplug the		Serial		Interface module		from	the	wall outlet for about ten

4-18