IBM 2142, 2140 manual 33.6, Adapters, Kbps, Did ANY Tests FAIL?, Did the Modem COMMUNICATE?

33.6	Kbps	and	56 Kbps	DSVD	Modem	Adapters
Note:	The	factory-installed			modem is a DSVD (Digital Simultaneous Voice
	and	Data)	modem	with	cables	for modem to audio and modem ring

detect.

001

– Insert the Diagnostics and Utilities CD into the CD/DVD-ROM drive.

– Power-off the system unit.

– Power-on the system unit.

– Make a note of any error messages,Esc.then press

– SelectAdvanced Diagnostics			from	the	Main Menu.
– SelectInteractive	Test	from	the	Main	Menu.
– SelectModem	from	the	menu.

– Follow the prompts and perform the test.

DID ANY TESTS FAIL?

Yes No

002

–Link to a computer service, such as a bulletin board or to another computer.

DID THE MODEM COMMUNICATE?

Yes No

003

– Check the outside phone line by connecting a working

telephone	to the	telephone	wall jack. Listen for a dial tone.
– If the phone line is good,			replace the modem. If the symptom
remains,	replace	the system	board.

–If the phone line is bad, tell the customer to contact the telephone company. The modem does not need replacing.

004

(Step 004 continues)

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