Main
Page
Page
Second Edition (January 1998)
Contents
iv
Page
Page
might
Notices
Voltage Supply Switch Settings
Positionnement du slecteur de tension
viii
peut
Safety Information
Safety Notices (Multi-Lingual Translations)
x
xii
Laser Compliance Statement
xiv
Page
Page
Federal Communications Commission (FCC) Notice
Federal Communications Commission (FCC) Statement
Canadian Department of Communications Compliance Statement
xviii
Avis de conformit aux normes du ministre des Communications du Canada
Canadian Department of Communications Certification Label
tiquette d'homologation du ministre des Communications du Canada
Load Number (LN):
xx
Indice de charge (IC):
Trademarks
Page
Preface
Page
General Information
1-2
Chapter Description
Diagnostic Information
Diagnostic Aids
Noncritical malfunctions
1-4
Repair Information
Parts/Test Point Locations
Safety Inspection Guide
Parts Catalog
Part Number Index
Page
1-6
System Boards:
Security:
VESA Local Bus Note:
Processors
1-8
Power Supplies (with Power Management Features)
Cables
Diskette DriveAT-type
Multimedia
Hard Disk Drive
1-10
Monitors
Keyboard
Mouse
1-12
Hardware Interfaces
Table 1-1. Hardware Interfaces
Refresh Rates and Monitor Frequencies
Refresh Rates and Monitor FrequenciesType A-1
Refresh Rates and Monitor FrequenciesType A-2
Table 1-2. Vertical Refresh Rates (Hz)
Table 1-3. Maximum Vertical Refresh Rates (Hz)
Power-On Password, CMOS Reset
1-14
Flash (BIOS) Update Procedure
enabled
Amplifier Card BIOS
1-16
Amplifier Card BIOS Setting
Updating Amplifier Card BIOS
1-18
Setup Utility
Using the Setup Utility
Starting the Setup Utility
Figure 1-1. Setup Utility Screen
1-20
Disk Drives:
Making Changes with the Setup Utility
Input/Output Ports:
Power Management:
Plug and Play:
1-22
Plug and Play Adapter Cards
Auto Configure Cards
Startup Options:
Operate without Diskette Drive(s)
Operate without Keyboard
Diskette Drive Access
Using Power Management Utilities
1-24
Scheduler:
Suspend:
Power Management Utility Features
Table 1-4. Power Management Utility Normal Operation
POST Error History
1-26
Figure 1-2. POST Error History
Page
1-28
Specifications
1-30
does not
Operating Requirements
A Note About Energy Saver Monitors
Check Procedures
2-2
How to Diagnose Combined FRUs:
Start
POST Error Codes:
How to Use Error Messages:
(continued)
2-4
(continued)
2-6
(continued)
2-8
Index of Symptoms, Messages, Error Codes, or Beeps
Page
Table 2-1 (Page 1 of 23). POST and Diagnostics and Utilities Index
Symptoms
Table 2-1 (Page 2 of 23). POST and Diagnostics and Utilities Index
2-12
Table 2-1 (Page 3 of 23). POST and Diagnostics and Utilities Index
Table 2-1 (Page 4 of 23). POST and Diagnostics and Utilities Index
2-14
Table 2-1 (Page 5 of 23). POST and Diagnostics and Utilities Index
Table 2-1 (Page 6 of 23). POST and Diagnostics and Utilities Index
2-16
Table 2-1 (Page 7 of 23). POST and Diagnostics and Utilities Index
Table 2-1 (Page 8 of 23). POST and Diagnostics and Utilities Index
2-18
Table 2-1 (Page 9 of 23). POST and Diagnostics and Utilities Index
Table 2-1 (Page 10 of 23). POST and Diagnostics and Utilities Index
2-20
Table 2-1 (Page 11 of 23). POST and Diagnostics and Utilities Index
Table 2-1 (Page 12 of 23). POST and Diagnostics and Utilities Index
2-22
Table 2-1 (Page 13 of 23). POST and Diagnostics and Utilities Index
Table 2-1 (Page 14 of 23). POST and Diagnostics and Utilities Index
2-24
Table 2-1 (Page 15 of 23). POST and Diagnostics and Utilities Index
Beeps
Table 2-1 (Page 16 of 23). POST and Diagnostics and Utilities Index
2-26
Table 2-1 (Page 17 of 23). POST and Diagnostics and Utilities Index
Error Codes
Table 2-1 (Page 18 of 23). POST and Diagnostics and Utilities Index
2-28
Table 2-1 (Page 19 of 23). POST and Diagnostics and Utilities Index
Table 2-1 (Page 20 of 23). POST and Diagnostics and Utilities Index
2-30
Table 2-1 (Page 21 of 23). POST and Diagnostics and Utilities Index
Table 2-1 (Page 22 of 23). POST and Diagnostics and Utilities Index
2-32
Table 2-1 (Page 23 of 23). POST and Diagnostics and Utilities Index
2-34
Power Supply
Check Procedures 2-35
Figure 2-1. System Board Power Supply Connectors (Bottom View)
Figure 2-2. Hard Drive or CD/DVD-ROM End of Power Cable
(continued)
2-36
Memory
(continued)
2-38
Keyboard
(continued)
Figure 2-4. Keyboard Connector Voltage Check
2-40
Page
2-42
Mouse
Diagnostics and Utilities Device Presence Test
(continued)
2-44
Page
Media Console Drive Devices
2-46
Factory-Installed Drive Devices
If the number of diskette drives shown in the Installed Devices list is not correct:
(continued)
If any other adapter or device is flagged as
2-48
, run the Setup program.
Zip Drive
33.6 Kbps and 56 Kbps DSVD Modem Adapters
2-50
(continued)
2-52
Do not
Monitor
(continued)
2-54
2-56
Undetermined Problem
Check the POST Error History
Figure 2-5. POST Error History Example
Page
Page
Diagnostic Aids
3-2
Introduction
Power-On Self Test
Diagnostics and Utilities CD
To load the Diagnostics and Utilities CD:
Creating a Diagnostics Bootable Diskette
3-4
To create a bootable diagnostics diskette:
To Load the Diagnostics Diskette:
Diagnostic Test Programs
3-6
The test programs on the Diagnostics CD include the following features:
Error Messages
Using the Advanced Diagnostic Test Programs
3-8
Program Navigation
Using the First Letter of a Menu Choice
Using the Function Keys
Command Line Options
Hard Disk Drive Boot Error
3-10
A hard disk drive boot error (error codes 1996 and I999030X) can be caused by the following:
File Editor
before
Utility Menu
Display Self Test
3-12
Display Under Power Management
Page
Repair Information
Removals and ReplacementsMachine Type 2140, 2142
4-2
Page
Page
20203.5-In., 5.25-In. Cage
Page
2030Media Console
Figure 4-3. Console back cover removal
Page
Page
Page
Page
2040Power Supply
2051Memory (DIMM)
2080Lithium Battery
4-14
Figure 4-12. Lithium Battery
2090System Board
Handling ESD-Sensitive Parts
4-16
Do not touch its pins.
Home Director
Home Director Technical Service and Support
How Home Director Works
Home Director Troubleshooting
4-18
Software Installation Procedure
4-20
Parts/Test Point Locations
System Board LayoutType A-1
5-2
Figure 5-1. System Board Type A-1
System Board LocationsType A-1
Pentium MMX Processor SpeedType A-1
5-4
Figure 5-2. Pentium MMX Processor SpeedType A-1
System Board LayoutType A-2
Figure 5-3. System Board Type A-2
System Board LocationsType A-2
5-6
Processor Bus FactorType A-2
Figure 5-4. Pentium II Processor SpeedType A-2
Factory-Installed Modem Card
5-8
Figure 5-5. 33.6 Kbps Modem Card
Figure 5-6. 56 Kbps Modem Card
Hard Disk Drive Jumper Settings
5-10
Primary Hard Disk Drive IDE Local Bus Connector
Secondary Hard Disk Drive Connector
Page
Page
CD/DVD-ROM Drive Jumper Settings
Figure 5-11. CD/DVD-ROM Drive Jumper Settings
5-14
Zip Drive
ATAInterface
Figure 5-12. Zip Drive Jumper Settings
Detachable Monitor I/O Signal Cable Connector Test Points
System board
Monitor end of cable (on some models)
Figure 5-13. Detachable Monitor I/O Signal Cable Connectors
Test each connector between the following pins:
Media Console Cable
5-16
125 26 50
Figure 5-14. Media Console Cable Connector Table 5-1. Media Console Pin Numbering
System Board Connector Specifications
Monitor/Signal
Parallel Port
Page
Parts/Test Point Locations 5-19
Power Cable Connector
Power Cable Connector 3.3 V dc
Hard Disk Cable Connectors
5-20
ACTIVE
Safety Inspection Guide
Page
Parts Catalog
Assemblies (Service Level A)
7-2
Catalog Section Assembly 1: Machine Type 2140 System Unit - Exterior (SL-A)
Page
Assembly 2: (continued)
7-6
Assembly 3: Machine Type 2142 System Unit - Exterior (SL-A)
Page
Assembly 4: (continued)
7-10
Page
Assembly 5: (continued)
7-12
Assembly 6: Media Console (Type 2142)
Assembly 6: (continued)
7-14
Page
Assembly 7: (continued)
7-16
Assembly 8: Monitor and Power Cord (Linecord)
7-18
Assembly 9: Keyboard and Mouse
7-20
Page
Assembly 10: Software
7-22
Part Number Index
8-2
Page
Page
Appendix A. Online Support Information
A-2
Appendix B. Model/Monitor Configurations and FRU Part Numbers
Table B-1. U.S. and Canada Machine Types 2140 and 2142 (Factory-Installed Parts).
B-2
Appendix B. Model/Monitor Configurations and FRU Part Numbers B-3
Table B-2. Asia-Pacific-North Machine Types 2140, 2142 (Factory-Installed Parts)
Table B-3. Asia-Pacific-South Machine Types 2140, 2142 (Factory-Installed Parts)
B-4
Appendix B. Model/Monitor Configurations and FRU Part Numbers B-5
Table B-4. EMEA Machine Types 2140 and 2142 (Factory-Installed Parts).
Table B-5. Latin America Machine Type 2140, 2142 (Factory-Installed Parts)
B-6
Table B-6. Monitor-to-FRU Index and Monitor Frequency Settings
Page
Index
Numerics
A
B
C
D
E
X-2
F
G
H
N
O
P
R
X-4
S
T
U
Page
IBM
