Table 8-3 Solving Hard Drive Problems (continued)
Nonsystem disk/NTLDR missing message.
Cause | Solution |
|
|
System files missing or not properly installed. | 1. Check the hard drive format using Fdisk: If NFTFS |
| formatting, use a third party reader to evaluate the |
| drive. If FAT32 formatting, the hard drive cannot be |
| accessed. |
| 2. Install system files for the appropriate operating system. |
|
|
Hard drive boot has been disabled in Computer Setup. | Run the Computer Setup utility and enable the hard drive |
| entry in the Storage > Boot Order list. |
|
|
Bootable hard drive is not attached as first in a | If attempting to boot from a hard drive, ensure it is attached |
drive configuration. | to the system board dark blue SATA connector. |
|
|
Bootable hard drive's controller is not listed first in the Boot | Run the Computer Setup utility and select Storage > Boot |
Order. | Order and ensure the bootable hard drive's controller is |
| listed immediately under the Hard Drive entry. |
|
|
Computer will not boot from hard drive. |
|
|
|
Cause | Solution |
|
|
The device is attached to a SATA port that has been hidden | Run the Computer Setup utility and ensure Device Available |
in Computer Setup. | is selected for the device's SATA port in Security > Device |
| Security. |
|
|
Boot order is not correct. | Run the Computer Setup utility and change boot sequence in |
| Storage > Boot Order. |
|
|
Hard Drive's “Emulation Type” is set to “None.” | Run the Computer Setup utility and change the “Emulation |
| Type” to “Hard Disk” in the device's details under Storage > |
| Device Configuration. |
|
|
Hard drive is damaged. | Observe if the front panel Power LED is blinking RED and if |
| any beeps are heard. See Appendix A, POST Error |
| Messages on page 173 to determine possible causes for the |
| blinking red and beep codes. |
| See the Worldwide Limited Warranty for terms and |
| conditions. |
|
|
Computer seems to be locked up. |
|
|
|
Cause | Solution |
Program in use has stopped responding to commands.
Attempt the normal Windows “Shut Down” procedure. If this fails, press the power button for four or more seconds to turn off the power. To restart the computer, press the power button again.