Table 8-3Solving Hard Drive Problems (continued)

Nonsystem disk/NTLDR missing message.

Cause

Solution

 

 

System files missing or not properly installed.

1. Check the hard drive format using Fdisk: If NFTFS

 

formatting, use a third party reader to evaluate the

 

drive. If FAT32 formatting, the hard drive cannot be

 

accessed.

 

2. Install system files for the appropriate operating system.

 

 

Hard drive boot has been disabled in Computer Setup.

Run the Computer Setup utility and enable the hard drive

 

entry in the Storage > Boot Order list.

 

 

Bootable hard drive is not attached as first in a multi-hard

If attempting to boot from a hard drive, ensure it is attached

drive configuration.

to the system board dark blue SATA connector.

 

 

Bootable hard drive's controller is not listed first in the Boot

Run the Computer Setup utility and select Storage > Boot

Order.

Order and ensure the bootable hard drive's controller is

 

listed immediately under the Hard Drive entry.

 

 

Computer will not boot from hard drive.

 

 

 

Cause

Solution

 

 

The device is attached to a SATA port that has been hidden

Run the Computer Setup utility and ensure Device Available

in Computer Setup.

is selected for the device's SATA port in Security > Device

 

Security.

 

 

Boot order is not correct.

Run the Computer Setup utility and change boot sequence in

 

Storage > Boot Order.

 

 

Hard Drive's “Emulation Type” is set to “None.”

Run the Computer Setup utility and change the “Emulation

 

Type” to “Hard Disk” in the device's details under Storage >

 

Device Configuration.

 

 

Hard drive is damaged.

Observe if the front panel Power LED is blinking RED and if

 

any beeps are heard. See Appendix A, POST Error

 

Messages on page 173 to determine possible causes for the

 

blinking red and beep codes.

 

See the Worldwide Limited Warranty for terms and

 

conditions.

 

 

Computer seems to be locked up.

 

 

 

Cause

Solution

Program in use has stopped responding to commands.

Attempt the normal Windows “Shut Down” procedure. If this fails, press the power button for four or more seconds to turn off the power. To restart the computer, press the power button again.

146 Chapter 8 Troubleshooting Without Diagnostics