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HP E3S33UT#ABA, E3S36UT#ABA, Pro 6305 C1E21UT#ABA manual Illustrated parts catalog

Models: Pro 6305 C1E21UT#ABA E3S36UT#ABA E3S33UT#ABA

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Spare part	Description
number

636166-001	Card reader, 22-in-1

636917-001	USB powered speakers

636921-001	Fan duct

636923-001	SATA power cable

636925-001	Speaker

636926-001	Front I/O cable and power switch assembly

636927-001	250-GB, 7200-rpm hard drive

636929-001	500-GB, 7200-rpm hard drive

636930-001	1-TB, 7200-rpm hard drive

637591-001	HP FireWire / IEEE 1394a PCIe x1 card

637995-001	AMD Radeon HD6350 PCIe x16 graphics card, 512 MB

638813-001	SATA cable, 19.5 inch, 2 straight ends

638814-001	SATA cable, 25.2 inch, 1 straight end, 1 angled end

638815-001	Serial port PCI card

638816-001	Hood sensor

638817-001	Printer port, PCI card

641471-001	Solenoid lock

642738-001	HP Business Digital Headset

645326-001	Heat sink

645327-001	Chassis fan

645558-001	eSATA port assembly, PCI card

646809-001	160-GB Solid-state drive, SATA3.0

646815-001	Access panel

657401-001	Adapter, DVI-D to VGA

660408-001	16X SATA DVD±RW drive

661841-001	120-GB Solid-state drive, SATA 2.0

662723-001	Adapter, DisplayPort to DVI

665961-001	128-GB Solid-state drive, SATA 2.0

671612-001	Memory module, 2-GB, PC3 12800, CL11)

671613-001	Memory module, 4-GB, PC3 10600, 1333-MH

674314-xx1	Keyboard, wireless

674317-001	Mouse, wireless

680020-001	256-GB Solid-state drive, self-encrypting (SED), SATA 6.0

680653-001	nVidia Quadro NVS310 PCIe x16 graphics card, 512 MB

38 Chapter 4 Illustrated parts catalog

Image 46

HP E3S33UT#ABA, E3S36UT#ABA, Pro 6305 C1E21UT#ABA manual Illustrated parts catalog

Contents

Maintenance and Service Guide First Edition October Document Part Number About This Book Table of contents Removal and Replacement Procedures Microtower MT Chassis 101 137 195 Product Features Standard Configuration Features Microtower MT Front Panel Components 1Front Panel Components Small Form Factor SFF Front Panel Components 2Front Panel Components Microtower MT Rear Panel Components 3Rear Panel Components Small Form Factor SFF Rear Panel Components 4Rear Panel Components Serial Number Location 6Microtower Serial Number and Product ID Location Installing and Customizing the Software Installing the Windows operating system Installing or upgrading device drivers Downloading Windows 7 updatesCustomizing the monitor display Computer Setup F10 Utility Computer Setup F10 Utilities Using Computer Setup F10 Utilities 1Computer Setup F10 Utility Computer Setup-File 2Computer Setup-File Sata Defaults Computer Setup-Storage3Computer Setup-Storage OptionDescription Removable Media Boot Storage Options Sata Emulation Shortcut to Temporarily Override Boot Order Boot OrderDPS Self-Test Computer Setup-Security 4Computer Setup-Security Slot Security Network Service BootMaster Boot Record System IDs System Security DriveLock Security Computer Setup-Power 5Computer Setup-Power Computer Setup-Advanced 6Computer Setup-Advanced for advanced users Bus Options Device Options Configuration Recovering the Configuration SettingsASF Configuration Microtower MT chassis spare parts Computer major components Description Spare part number Front bezel Access panelPower supply Inch bezel blank not illustrated Cables Misc parts ESATA port assembly, PCI card Fan duct assemblyUSB powered speakers Description Spare part number Description Spare part number Hard drives DrivesMisc boards Optical drives Sequential part number listing Spare part Description Number Microtower MT chassis spare parts Illustrated parts catalog Small Form Factor SFF chassis spare parts Description Spare part number Cables Misc parts Rubber feet USB powered speakers not illustratedESATA port assembly, PCI card not illustrated Chassis stand Description Spare part number Hard drive Optical drive Sequential part number listing Illustrated parts catalog Small Form Factor SFF chassis spare parts Generating Static Electrostatic Discharge InformationRelative Humidity Event 55% 40% 10% Static Shielding Protection Levels Preventing Electrostatic Damage to EquipmentPersonal Grounding Methods and Equipment Method Voltage Grounding the Work Area Recommended Materials and Equipment Operating Guidelines General Cleaning Safety PrecautionsCleaning the Computer Case Routine Care Cleaning the Keyboard Cleaning the Monitor Power Supply Fan Service ConsiderationsCleaning the Mouse Tools and Software Requirements Lithium Coin Cell Battery Cables and ConnectorsHard Drives Smart ATA Drives Sata Hard DrivesSata Hard Drive Cables Cable Management Hard Drive Capacities Removal and Replacement Procedures Microtower MT Chassis Preparation for Disassembly Computer Access Panel Description Spare part number Access panel 646825-001 Front Bezel Description Spare part number Front bezel 689377-001 Front Bezel Security Page Bezel Blanks DIMMs MemoryDDR3-SDRAM DIMMs Installing DIMMs Populating Dimm SocketsPage Expansion Cards 8Removing an Expansion Slot Cover Expansion Cards Page Page System Board Connections System Board Connector System Board Label Color Component1System Board Connections Drives Media 13Extra Guide Screw Locations Guide Screw Device Drive Positions 2Drive Positions Removing a 5.25-inch or 3.5-inch Drive from a Drive Bay Installing a 5.25-inch or 3.5-inch Drive into a Drive Bay 17Removing the DrivesPage 21Connecting the Media Card Reader USB Cable Drives Removing a Hard Drive from a Drive Bay Installing a Hard Drive into an Internal Drive Bay 24Sliding the 2.5-inch Drive in the Adapter Bracket DrivesPage Removing and Replacing a Removable 3.5-inch Sata Hard Drive Page Page Page Page Front Fan Assembly Description Spare part number Front fan assembly 585884-001Page Front I/O Assembly Description Spare part number Front I/O assembly 646827-001 Power Switch/LED Assembly Heat sink Description Spare part number Heat sink 645326-001Page Processor Speaker Description Spare part number Speaker 645330-001 Rear Chassis Fan Description Spare part number Rear chassis fan 643908-001Page Power Supply Page System Board Page Preparation for Disassembly Access Panel Description Spare part number Access panel 646815-001 Description Spare part number Front bezel 687950-001 Front Bezel Security Page 5Removing a bezel blank Replace the front bezel Bezel Blanks Memory Installing DIMMs Page Expansion Card Page Page Page Black ESATA Adapter Cable Sata Black Expansion Card PCI Express x16 downshifted Installing and Removing Drives Removing a 5.25-inch Drive from a Drive Bay Installing a 5.25-inch Drive into a Drive Bay Page Removing a 3.5-inch Drive from a Drive Bay Page Installing a 3.5-inch Drive into a Drive Bay Page Page Page Removing and Replacing a Removable 3.5-inch Sata Hard Drive Page Page Page Page Fan duct Description Spare part number Fan duct 636921-001 Description Spare part number Front fan 645327-001 Page Hood Sensor Description Spare part number Hood sensor 638816-001 Front I/O, Power Switch Assembly Remove the chassis fan Front Fan Assembly onPage Description Spare part number Speaker 636925-001 44Loosening the heat sink screws Heat sink Page Processor Power Supply Page System Board Page Using the Small Form Factor Computer in a Tower Orientation Troubleshooting Without Diagnostics Safety and Comfort Before You Call for Technical Support Helpful Hints Refer to Helpful Hints on page 138 in this guidePage 1Solving General Problems Solving General ProblemsComputer date and time display is incorrect Cause Solution Cannot remove computer cover or access panel Cause There is no sound or sound volume is too low Cause SolutionPoor performance is experienced Cause Solution Cause Solution Solving General Problems 2Solving Power Problems Solving Power ProblemsPower supply shuts down intermittently Cause Solution Solving Hard Drive Problems 3Solving Hard Drive Problems Device Configuration Computer will not boot from hard drive Cause SolutionStorage Boot Order Computer seems to be locked up Cause Solution Removable hard drive is not recognized by the computer Cause 4Solving Media Card Reader Problems Solving Media Card Reader ProblemsCan not write to the media card Cause Solving Media Card Reader Problems 5Solving Display Problems Solving Display ProblemsBlank screen no video Cause Solution Dim characters Cause Solution Select ImageControl/ Horizontal Position or Vertical Image is not centered Cause SolutionNo Connection, Check Signal Cable displays on screen Cause Out of Range displays on screen Cause Symbol. Click Start All Programs Accessories Certain typed symbols do not appear correct Cause SolutionClicking noise coming from inside a CRT monitor Cause Solving Audio Problems 6Solving Audio Problems There is no sound or sound volume is too low Cause Sound from headphones is not clear or muffled CauseLine-in jack is not functioning properly Cause Solving Printer Problems 7Solving Printer Problems 9Solving Mouse Problems Solving Keyboard and Mouse Problems8Solving Keyboard Problems Shut Down Solution Computer will not start Cause Solution Solving Hardware Installation Problems10Solving Hardware Installation Problems Security USB Security Troubleshooting Without Diagnostics Solving Network Problems 11Solving Network Problems Diagnostics reports a failure Cause Solution Solving Memory Problems New network card will not boot Cause Solution Memory count during Post is wrong Cause Solution 12Solving Memory ProblemsOut of memory error Cause Solution Insufficient memory error during operation Cause Solution 13Solving Processor Problems Solving Processor ProblemsSolving CD-ROM and DVD Problems 14Solving CD-ROM and DVD Problems Movie will not play in the DVD drive Cause Solution Cannot eject compact disc tray-load unit Cause USB flash drive not found identified Cause Solution Solving USB Flash Drive Problems15Solving USB Flash Drive Problems System will not boot from USB flash drive Cause Solution 16Solving Front Panel Component Problems Solving Front Panel Component ProblemsSolving Internet Access Problems 17Solving Internet Access Problems Click Internet Options WindowsClick Network and Internet Click on Hardware and Sound Solving Software Problems 18Solving Software Problems Contacting Customer Support Post Error Messages Post Numeric Codes and Text Messages 1Numeric Codes and Text Messages Post Numeric Codes and Text Messages Verify monitor is attached and turned Reconfigure card resources and/or run Select File Save Changes and Exit Test under Storage DPS Self-testOptions Sata Emulation to IDE, Security Drivelock Security. For each Post Numeric Codes and Text Messages Bios ME firmware upgrading. a failure has 2Diagnostic Front Panel LEDs and Audible Codes Activity Beeps Possible Cause Recommended Action Post Error Messages 2Diagnostic Front Panel LEDs and Audible Codes Cmos Resetting the Password Jumper Clearing and Resetting the Cmos Cmos button Restoring and recovering in Windows System Restore System Recovery System Recovery when Windows is responding System Recovery when Windows is not responding System recovery using recovery media Creating recovery media Page Battery Replacement Type Type Japanese Power Cord Requirements General Requirements Country-Specific Requirements Country Accrediting Agency MT Specifications Table C-1Specifications MT Specifications Table C-2Specifications SFF SpecificationsRated Input Current Index SFF Page Sata SFF