Blank screen and the power LED flashes Red six times, once every second, followed by a two second pause, and the computer beeps six times. (Beeps stop after fifth iteration but LEDs continue flashing.)

Cause

Solution

 

 

Pre-video graphics error.

For systems with a graphics card:

 

1.

Reseat the graphics card. Power on the system.

 

2.

Replace the graphics card.

 

3.

Replace the system board.

 

For systems with integrated graphics, replace the system

 

board.

 

 

 

Blank screen and the power LED flashes Red seven times, once every second, followed by a two second pause, and the computer beeps seven times. (Beeps stop after fifth iteration but LEDs continue flashing.)

Cause

Solution

 

 

System board failure (ROM detected failure prior to video).

Replace the system board.

 

Monitor does not function properly when used with energy saver features.

 

 

Cause

Solution

 

 

Monitor without energy saver capabilities is being used with

Disable monitor energy saver feature.

energy saver features enabled.

 

 

 

Dim characters.

 

 

 

Cause

Solution

 

 

The brightness and contrast controls are not set properly.

Adjust the monitor brightness and contrast controls.

 

 

Cables are not properly connected.

Check that the graphics cable is securely connected to the

 

graphics card and the monitor.

 

 

Blurry video or requested resolution cannot be set.

 

 

 

Cause

Solution

 

 

If the graphics controller was upgraded, the correct graphics

Install the video drivers included in the upgrade kit.

drivers may not be loaded.

 

 

 

Monitor is not capable of displaying requested resolution.

Change requested resolution.

 

 

Graphics card is bad.

Replace the graphics card.

 

 

Solving Display Problems 151

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HP E3S36UT#ABA, E3S33UT#ABA, Pro 6305 C1E21UT#ABA manual Dim characters Cause Solution