Troubleshooting
Chapter 12
If this did not solve the issue, try the next solution.
Solution 4: Check the print cartridges for protective tape
Solution: Check each print cartridge. The tape might have been removed from the
1
2Plastic tape with pink pull tab (must be removed before installing)
3Ink nozzles under tape
For more information, see:
Cause: The protective plastic tape was only partially removed from the print cartridge.
Ink is spraying the inside of the HP
Solution: Make sure you load photo paper in the input tray before you print a borderless print job.
Cause: The borderless print settings require photo paper to be loaded in the input tray. You are using the wrong paper type.
126 Troubleshooting