Troubleshooting

Chapter 12

This section contains the following topics:

Flashing lights

Product messages

File messages

General user messages

Paper messages

Power and connection messages

Print cartridge messages

Flashing lights

The lights on the produch flash in special sequences to inform you about various error conditions. Refer to the following table for information on solving your error condition based on which lights are on or blinking on the product.

On light

Resume

 

 

light

 

 

 

 

Off

Off

 

 

 

 

Blinking

Off

Blink faster

 

Off

for 3

 

 

seconds

 

 

and then

 

 

On

 

 

 

 

 

Blink for 20

 

Off

seconds

 

 

and then

 

 

On

 

 

On

Blinking

Blinking

Off

Check

Print Cartridge lights

Off

Off

Off

Off

Off

Off

Paper

Description

Solution

Selectio

 

 

 

n lights

 

 

 

 

 

 

 

 

All off

The product is

Press the On button

 

 

turned off.

to turn the product on.

 

 

 

 

 

Current

The product is

Wait for the product to

selectio

processing a job,

finish.

n On,

such as print, scan,

 

Others

copy, or alignment.

 

 

 

 

Off

 

 

 

 

 

 

 

 

Current

The product is busy.

Wait for the product to

selectio

 

 

finish.

n On,

 

 

 

Others

 

 

 

Off

 

 

 

 

 

 

 

 

Current

Scan was pressed,

Make sure the

selectio

and there was no

computer is turned

n On,

response from the

on, the product

Others

computer.

software is installed,

 

 

and the computer is

Off

 

 

 

 

connected to the

 

 

 

 

 

 

 

 

product with a USB

 

 

 

 

cable.

 

 

 

 

 

Current

The product is out of

Load paper and press

selectio

paper.

Resume.

n On,

 

 

 

The product has a

Clear the paper jam,

Others

paper jam.

and then press

Off

 

 

Resume.

 

 

 

 

 

 

 

 

 

Current

The front access

Close the front

selectio

door or the print

access door or the

n On,

cartridge access

print cartridge access

Others

door is open.

door.

 

 

 

Off

 

 

 

 

 

 

 

 

136 Troubleshooting

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Image 139
HP F4280, F4240, F4235 manual Flashing lights, Paper Description Solution Selectio Lights