Memory is full

Solution: Try making fewer copies at a time.

Cause: The document you are copying has exceeded the memory of the product.

Scan errors

Review this section if you receive an error such as one of the following:

An error occurred communicating with the scanning device. Please ensure that the scanning device is connected properly and try again.

The scanning device could not be initialized.

The scanning device could not be found.

An internal error has occurred.

The computer cannot communicate with the scanning device.

NOTE: Before starting to troubleshoot, make a copy to verify that the hardware is functioning correctly. If you cannot make a copy, see Hardware setup troubleshooting for more troubleshooting information.

Try each of the following solutions separately. After completing the steps for each solution, try to scan again. If the product still does not work, then go to the next solution.

Solution 1: Uninstall and reinstall the software

Solution 2: Refresh the Windows Device Manager

Solution 3: Check the Digital Imaging Monitor

Solution 4: Check the status of the product

Solution 5: Check the power supply

Solution 6: Check the USB cable connection

Solution 7: Scan with Windows Image Architecture (WIA)

Solution 8: Disable the Lexbces service

Solution 9: Run the Scan Diagnostic utility

Solution 10: Install a patch

Solution 11: Check the USB chipset and controller

Solution 12: Uninstall the software and reset the product

Troubleshooting

Solution 1: Uninstall and reinstall the software

Solution: Verify that the software was installed correctly. Open the HP Solution Center and verify that all the icons and buttons are present.

If the appropriate icons and buttons for your product (such as Make Copies) do not appear, your installation might not be complete, and you might need to uninstall and then reinstall the software. Do not simply delete the application files from your hard

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HP F4240, F4280, F4235 manual Memory is full, Scan errors, Solution 1 Uninstall and reinstall the software