Chapter 12
Troubleshooting
in the Size list to see if a defined paper size already exists for the type of paper you are using.
Paper type | Suggested paper size settings |
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Copier, | Letter or A4 |
plain papers |
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Envelopes | Appropriate listed envelope size |
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Letter or A4 | |
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Index cards | Appropriate listed card size (if listed sizes are not |
| appropriate, you can specify a custom paper size) |
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Inkjet papers | Letter or A4 |
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Letter or A4 | |
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Labels | Letter or A4 |
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Legal | Legal |
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Letterhead | Letter or A4 |
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Panorama photo paper | Appropriate listed panorama size (if listed sizes are not |
| appropriate, you can specify a custom paper size) |
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Photo papers | 10 x 15 cm (4 x 6 inch), L, 216 x 279 mm (8.5 x 11 inch), |
| letter, A4, or an appropriate listed size |
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Transparency films | Letter or A4 |
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Custom paper size | |
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To set the paper type for printing
1.Make sure you have paper loaded in the input tray.
2.On the File menu in your software application, click Print.
3.Make sure you have selected the correct printer.
4.Click the button that opens the Properties dialog box.
Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences.
5.Click the Features tab.
6.In the Basic Options area, click the appropriate paper type from the Paper Type list.
Cause: There was a problem with the paper loaded in the input tray, or the print settings did not match.
If this did not solve the issue, try the next solution.
Solution 3: Clean the rollers
Solution: Clean the rollers.
180 Troubleshooting