Troubleshooting
Chapter 12
Solution 2: Check the print quality setting
Solution: Check the quality setting. Use a higher quality setting to increase the amount of ink used for printing.
NOTE: For maximum dpi resolution, go to the Advanced tab, and then select Enabled from the Maximum dpi
For more information, see:
•Change the print speed or quality
Cause: The print quality setting was set to low.
If this did not solve the issue, try the next solution.
Solution 3: If the print cartridge was dropped, wait for it to recover
Solution: Allow 30 minutes for the print cartridge to recover.
Cause: A
If this did not solve the issue, try the next solution.
Solution 4: Clean the print cartridge nozzles
Solution: Check the print cartridges. If it looks as though there are fibers or dust around the ink nozzles, clean the ink nozzle area of the print cartridge.
For more information, see:
Clean the area around the ink nozzles
Cause: The print cartridge nozzles needed to be cleaned.
If this did not solve the issue, try the next solution.
Solution 5: Clean the print cartridges
Solution: Check the estimated ink levels remaining in the print cartridges.
NOTE: Ink level warnings and indicators provide estimates for planning purposes only. When you receive a
If there is ink remaining in the print cartridges, but you are still noticing a problem, print a
108 Troubleshooting