For more information, see:
Cause: The paper was loaded incorrectly, or it was wrinkled or too thick. If this did not solve the issue, try the next solution.
Solution 3: Check the paper type
Solution: HP recommends that you use HP Advanced Papers or any other paper type that is appropriate for the product.
Always make sure the paper you are printing on is flat. For best results when printing images, use HP Advanced Photo Paper.
Store photo media in its original packaging inside a resealable plastic bag on a flat surface in a cool, dry place. When you are ready to print, remove only the paper you plan to use immediately. When you have finished printing, return any unused photo paper to the plastic bag. This will prevent the photo paper from curling.
NOTE: There is no problem with the ink supplies and replacing the print cartridges is unnecessary.
For more information, see:
•Recommended papers for printing and copying
Cause: The wrong kind of paper was loaded in the input tray.
If this did not solve the issue, try the next solution.
Solution 4: Check to see if the product is in
Solution: Check to see if the the product is printing in
If the product is in
If you are satisfied with the print quality, continue printing in
For more information, see:
Cause: A print cartridge was missing and the product was printing in
If this did not solve the issue, try the next solution.
Troubleshooting
Print quality troubleshooting | 103 |