Cause: The paper is loaded incorrectly.
A blank page came out while printingTry the following solutions to resolve the issue. Solutions are listed in order, with the most likely solution first. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved.
•Solution 1: Check the ink levels in the print cartridges
•Solution 2: Check for blank pages at the end of the document
•Solution 3: Load more paper in the input tray
•Solution 4: Check the print cartridges for protective tape
Solution 1: Check the ink levels in the print cartridges
Solution: Check the estimated ink levels remaining in the print cartridges.
NOTE: Ink level warnings and indicators provide estimates for planning purposes only. When you receive a
If there is ink remaining in the print cartridges, but you are still noticing a problem, print a
For more information on print cartridges, see Print cartridge troubleshooting.
Cause: If you are printing black text, and a blank page comes out of the product, the black print cartridge might be empty.
If this did not solve the issue, try the next solution.
Solution 2: Check for blank pages at the end of the document
Solution: Open the document file in your software application and remove any extra pages or lines at the end of the document.
Cause: The document you are printing contains an additional blank page. If this did not solve the issue, try the next solution.
Solution 3: Load more paper in the input tray
Solution: If the product has only a few sheets remaining, load more paper in the input tray. If there is plenty of paper in the input tray, remove the paper, tap the stack of paper against a flat surface, and reload the paper into the input tray.
For more information, see:
Cause: The product was out of paper.
Troubleshooting
Print troubleshooting | 125 |