If the jammed paper is not in the rear rollers, check the front access door. Occasionally small media jams may not be reachable from the rear access door. Use the front access door if unable to clear the jam from the rear access door.

To clear a paper jam from the rear access door

1.Press in the tab on the left side of the rear access door to release the door. Remove the door by pulling it away from the product.

Troubleshooting

2.Gently pull the paper out of the rollers.

CAUTION: If the paper tears when you are removing it from the rollers, check the rollers and wheels for torn pieces of paper that might be remaining inside the product. If you do not remove all the pieces of paper from the product, more paper jams are likely to occur.

3.Replace the rear access door. Gently push the door forward until it snaps into place.

4.Press Resume to continue the current job.

To clear a paper jam from the front access door

1.Pull the input tray down to open the front access door.

Paper jams

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HP F4235, F4240, F4280 manual To clear a paper jam from the rear access door, To clear a paper jam from the front access door